A+
Positive feedback for Revolut centers around its user-friendly platform and the array of financial services aimed at simplifying customer experience. The app’s capacity for speedy financial transfers and providing good rates of exchange without hidden fees contributes to user satisfaction, reflecting a transparent and customer-centric approach. The company is celebrated for its multi-currency capabilities, which customers find extremely beneficial, particularly during international travel. The inclusion of value-added services like travel insurance with certain account tiers further heightens customer appreciation. Reviews often highlight the seamless onboarding process and ease of use, indicating that Revolut's digital-first strategy resonates with clients needing an accessible and efficient banking alternative.
Haven’t got any thing bad to say about the whole thing. If you only need the free stuff offered then it’s totally worth it 👍🏻👍🏻 Works great and so easy to use! Only thing I wish is I didn’t have to pay £3.99+ a month to be able to have more than 1 under 18’s account for my kids - I have 3 kids so will have to go elsewhere but it would be so much easier to see all the accounts in one place on the Revolut app like I do now!
Key positive aspects of Starling Bank as indicated by customer feedback include praise for the streamlined and secure mobile app which is particularly lauded for its convenience during international travel. Customers have reported that currency exchange rates when moving funds between different currency accounts are competitive. The app's quick locking feature and responsive customer support in cases of theft are also highlighted as favorable. Moreover, some customers recount experiences of exceptional service with friendly, polite, and patient staff, especially when troubleshooting issues are needed. These positive experiences contribute to the perception of Starling Bank as a modern and customer-oriented bank.
Great App and some staff are good too. However if you are a business or have international payments, they sit on your funds for weeks not minding the account is a business account. I have had to ask my clients severally if they have paid only to find out it's with starling bank but they dont credit me on time. Instead of releasing the funds into the account, they were asking what the payment was for after receiving payment from the same client about 7months now. They also collected detailed information about business at account opening. So why is Starling holding on to its customer's funds and asking such questions at this stage They said they will review my payment 7 working days meanwhile the client has since paid over 7days ago meaning I will not get funded by my bank after 2.5weeks. Please think carefully if you have international business. I am thinking of changing bank.
Many customers have positively highlighted the physical accessibility of Lloyds Bank branches and the convenient transportation options in proximity to their locations. The staff, often described as friendly and helpful, seems to leave a good impression on clients, contributing to a welcoming environment. The bank's app received specific praise for its customer-friendly interface, and the financial services offered are perceived as comprehensive with a good number of features. Moreover, instances where Lloyds has acted as a host for work-based training courses have been met with appreciation for the high-quality programs and their positive impact on personal development.
Easily accessible location and friendly staff