Revolut Reviews
Rated 3.7 based on 2293 Reviews
Banks in London
7 Westferry Circus, London E14 4HD
Published on
January 12, 2024
Last updated
July 10, 2025
The reviews of Revolut present a mixed picture of the company, hinting towards a generally positive reception among its customer base with some sprinkled instances of dissatisfaction. Customers laud the ease of use and usefulness of Revolut's services, including the speedy transfers, advantageous exchange rates, and the variety of options available with different account levels like free, premium, and metal tier services. The app's functionality in managing finances and facilitating international travel expenses receives particular acclaim, suggesting that Revolut has effectively leveraged technology to enhance user experience. However, a recurring theme seems to be the challenges associated with customer support and understanding the app’s full potential. Some customers have faced problems such as delays in receiving their bank card and inadequate assistance from customer service, leading to a sense of mistrust and frustration. Additionally, there's an apparent gap in the needs of customers with multiple under 18’s accounts, creating inconvenience for users with larger families.
While you can manage multiple under 18’s accounts using Revolut, there is a monthly fee for this service if you require more than one such account. Depending on your plan, this could incur a cost of £3.99 or more each month.
Revolut does offer customer support, including a Live Chat option. However, reviews indicate that some users have experienced difficulties with responsiveness and receiving helpful support, which can vary based on individual circumstances.
Yes, Revolut offers various features beneficial for international travelers, including good exchange rates and multi-currency accounts. Premium accounts also offer additional perks such as travel insurance, adding to its attractiveness for users who travel frequently.
Change the way you money, We’re building the world’s first truly global financial super app. In 2015, Revolut launched in the UK, offering money transfer and exchange. Today, over 30 million customers around the world use dozens of Revolut’s innovative products, making more than 400 million transactions a month. Across our personal and business accounts, we help customers improve their financial health, giving them more control, and connecting people seamlessly across the worldFor support requests, please contact us by email on support@revolut.com for more information, please visit our help centre.
