A+
Choosing Azari Property Management has proven to be one of my best choices. Their staff, Jen, goes above and beyond to make sure everything goes as smoothly as possible. Her professionalism, responsiveness, and commitment to offering first-rate service have continuously amazed me. I heartily recommend Azari Property Management.
I’ve been working with Albany lettings for over a year now and I must say they have been absolutely fantastic, they have always been great at communicating with us and replying very promptly, they are also very understanding with projects. They are very friendly when we are in the office and I truly enjoy working with them. I’ve seen the work they do in and out of the office and it’s absolutely amazing to see an agency stay on top of things for the people renting and for the landlords.
I've been working with Reside for quite some time now, and I must say they have been exceptional in finding tenants for my flat. Their team is proactive, and responsive, and provides top-notch customer service. I appreciate how quickly they address any queries I have. Highly recommend Reside for all your real estate needs!
Grow Property Management made my home search incredibly easy. Upon request, they promptly found me the perfect rental apartment that meets all my needs. Their team is professional, efficient, and truly understands the Philadelphia rental market. I’m beyond satisfied with their service and couldn’t ask for a better property management experience.
Was approved by the landlord but negotiating the deposit with the PM. Applied with my disabled, social security receiving grandma since I’m her caretaker and was told the property manager wants double the deposit due to her. Seems weird since she’s dependent on me for everything. Apart from that Jorge Lopez is great! Edit: Forgot to add that Sophie the transaction coordinator is amazing! Really nice and responsive.
We chose to sell our flat through Yates Hellier as I was impressed with Ross Yates and his experience in the market and his local knowledge. He took control and managed the whole process. Ross and Natalie keeping us regularly updated on the progress. We sold within a few weeks and we were very happy with the price. We would not hesitate in using or recommending this estate agent again.
Worst Leasing company ever. Now I know to stay away from Indio. Currently at the jones on Lincoln in Arlington Tx. I moved in and was really happy with the unit.. until my unit started flooding randomly. Today is about the 10th time my unit has flooded. Maintenance refuses to fix it saying. “Call us if it happens again” dumbest thing ever. Called This numbers emergency service and they told me “no one is going to come it’s Christmas”. What kind of place is this? My apartment has had standing water in it for about 10 hours.and of course the property manager has the Audacity to say “why are you moving out”?? Be foreal right now. The crazy thing is the Maintenance portal states this has been an issue for 5 years. Insane
Excellent and speedy service getting my house rented within a month. All the team were very responsive to communications, they recommended work to be done to make the house rental ready and arranged contractors who got it done quickly. There were before and after video walk throughs and clear communication on costs to do this. Advice on setting the right rental price was helpful and ultimately effective. All information is available in an online portal and rental income comes into my bank account automatically. From an out of town landlord perspective , they couldn’t have made the process any easier. Thank you Service Star team.
I recommend NG for renters based on my experience over the last couple of months. Caitlin was on it with finding me a parking spot and in regular contact before I moved in. Charlotte went above and beyond making sure new flooring was completed before my move in date and looking at alternative options. Holly has also been great at dealing with a couple of minor issues for me and making sure they were dealt with quickly. And the team are all super friendly. My only negative experience was finding my belongings hadn’t been covered when the ceiling and walls were painted shortly after I moved in. Luckily no lasting damage as I got to it quick enough to clean everything, but frustrating the time it took to do so.
We have had an absolutely shocking experience with Belvoir West Derby. We applied for a property on Fordlea Road it but the treatment from Belvoir was so appalling we had to walk away. Evie constantly pressured us to move faster and put money down. We made it clear we would need a second viewing before we signed, she said that would be fine once we had paid holding fee, which we paid straight away. Once we had paid she would only do viewings the day before collecting the keys and wanted us to sign early. We didn’t want to sign that early so she refused us a viewing on the first date proposed and insisted she could only do the day before collecting keys. She tells us she is very busy and a second viewing is not standard and basically tries to put us off viewing. On the day of the office rings and makes excuses that Evie is ill and they don’t know about this viewing. We later get an angry phone call from the manager because we clarify we are not signing until we have seen the property again. We feel massively messed around and lied to. Avoid.
I'm pleased to share my recent experiences. While my past encounters with the management services were not always satisfactory, the new Property Manager, Jorge D. L. has brought about positive changes. Jorge has communicated with timely responses to inquiries and concerns. His proactive approach to addressing issues has contributed to a more pleasant experience. Although there were challenges in the past, I appreciate the efforts made by the new property manager to rectify previous shortcomings and prioritizing the needs of the tenant and property owner. Special mention to Kevin for his exceptional assistance with leasing matters. His professionalism has made the process smooth. In conclusion, while my past experience may have been mixed, the new positive changes have improved my perception of the company. I look forward to continued progress and a mutually beneficial relationship moving forward.
I recently purchased a property in Liverpool city centre and received excellent service from Sam, Joanne and Harry at the City Residential team. They were extremely helpful, responsive and proactive in keeping me updated, as well as friendly! I would certainly look to them for any future transactions and recommend them to others.
I would not recommend this company to anyone and strongly advise against using their services. Their work is unsatisfactory and leaves many questionable concerns. I decided to write to you and ask for help in the never-ending nightmare with my HOA at Carlyle Heights and the Property Management company in charge of these condo units: Beacon Management Services. I want to report my frustration regarding an ongoing water damage and mold issue in my home which is managed by BEACON Management Services. After endless complaints and 200+ emails to the board members and Kevin - the on-site property manager employed by Beacon Management Services, not only the situation is unresolved, it is now worsen, and we now have 100% mold in our home! Today, closing on 5 years after the inception of the first time reporting the problem, it's nothing but a duck-taping repair (they so-called "cost-effective solutions") that failed to address the core problem. No routine inspection and maintenance of the sump pumps, and when there's thunderstorms, water surfaced from under our floors and walls. At the current state of my home, the dining room and master bedroom are contaminated with mold, and the foundation now has leveling problems. This place is in a condemnation condition with almost 100% mold. I have pictures, documented communications and official reports to proof the act of negligence how our living environment has become a health hazard and unsafe living quarter. The discriminatory treatment, the lack of concerns and the negligence of the individual in charged has resulted in extreme stress, health issues and emotional depression. Beacon Management Services at Carlyle Heights is responsible to maintain the property, and has failed epically to uphold its responsibility by employing Kevin as an irresponsible and incapable of carrying out his duty as property manager. Additionally, due to the current condition, the unit cannot be resale, or rented, causing significant financial harm, especially during COVID in 2020 and to top it off, the irony is that the HOA increased monthly HOA to $700 per month, after recent assessments which was to "improve" and "restore" the condition of the homes in Carlyle Heights. The discrimination treatment and terrible attitude of the Property manager are unacceptable and undeserving, and the HOA board not only failed to take the necessary steps to resolve the matter, they are enabling the abrupt behavior. As an HOA payer, I have the right to live in a safe and healthy environment, and the association has a responsibility to ensure that my unit is adequately maintained and free from hazards like mold and other common areas and structures problems. As mentioned, I've documented all communications, and also have proof photos, mold report on file. Please see below for the sequence of events. Beacon Management Services: keep your “reputation management software” OFF for replies !
The positive feedback for GC Realty & Development, LLC underscores the company's strong reputation as a reliable and experienced property management company. Customers have positively highlighted the personalized attention and support provided by team members, including direct mentions of individuals such as Mark, Bryan, Phil, and Shea. Reviewers often reference the company's efficiency, effective problem-solving capabilities, and the value provided by informative resources like podcasts. Many customers expressed gratitude for the smooth management of their properties and the proactive, diligent approach that the team takes in addressing issues and maintaining transparent communication. Such consistently favorable feedback indicates that GC Realty excels in client engagement, property management practices, and contributing positively to real estate education.
Very impressed with this company and the awesome people behind it! I met Mark through his Straight Up Chicago podcast, and let me tell you, it's been a game-changer for my real estate journey. He is an expert and I know that when I look for a property management company, I can rest assured that I will have his vast network behind me. The insights from the podcast have been a huge help. Can't wait to dive even deeper into what they offer and partner up with them at some point. Five stars without a doubt! ⭐⭐⭐⭐⭐
Key positive aspects gleaned from customer feedback on Premier Residential Manchester Lettings & Estate Agents focus on the high level of customer service provided. Staff members, particularly Adam, Georgia, and Sam, are noted for their personable and professional demeanors, ensuring clients feel listened to and valued. The efficiency of the move-in process and the effective resolution of issues stand out as hallmarks of Premier Residential's commitment to client satisfaction. Additionally, the proactive nature of the staff, their quick responsiveness, and their willingness to go 'the extra mile' are lauded and contribute to a stress-free renting experience. These testimonials collectively portray Premier Residential as a trustworthy and reliable agency, enhancing its reputation within the industry.
We’ve been in our flat lent by premier residential for almost a year now, the moving in process was efficient and Adam helped iron out any and all details with ease, it really made the whole process a lot smoother which is so appreciated considering how stressful moving can be! Plus our building manager is just the best, we feel so lucky to have him! Always happy to help and answer any of our questions, we’ve really never had an issue here :)
Southside Property Management's customer feedback is overwhelmingly positive, with particular praise for their responsive and supportive nature. Property managers are consistently recognized for their helpfulness and prompt attention to inquiries and maintenance needs. The personal touch added by Southside through welcome packages is frequently mentioned, enhancing the tenant's moving experience. Furthermore, their professional and patient approach in handling tenant questions and concerns is commendable. The agency's capacity to quickly resolve issues, including emergency situations such as lockouts, and their preference for personalized property viewings are key aspects that contribute positively to customer satisfaction and differentiate them within the Edinburgh letting market.
Southside Properties has been exceptional on my quest for a shelter. I was 3.5hours away when I was looking for accommodation but they were very understanding and supportive. From the applications team to my property manager , Georgia, they have been amazing. Prompt response to mails and ensuring transparency is interesting. Thank you so much and I recommend them to whoever is looking for accommodation .
Wow! Martha Munoz at LRS Realty & Management is AMAZING!! The tenants primary access door for our 4 units was suddenly broken, so none of our keys would work for the door, and we could not access our apartments from the main entrance. I phoned LRS R&M and got Martha, and she immediately reach out to the vendor for technician support! Chris the technician arrived promptly and did a great job! Martha was not only professional and courteous but she saved the day! And gave our issue her full and immediate attention! And, on a holiday weekend! Thank You Thank You Martha! Your are the Best!!
Positive feedback for Chicago Property Services, Inc. highlights several aspects that contribute favorably to their reputation. Clients who are satisfied with the service emphasize the company's exceptional customer service, with staff members being described as friendly, knowledgeable, and eager to exceed client expectations. Prompt responses to inquiries and a proactive approach to property management issues, such as maintenance and repairs, are also well-regarded. Clients feel that their investments are in capable hands due to the skilled property management team. Furthermore, some clients report significant improvements in the management of their properties since engaging with the company and compliment the cost-effective solutions for remodeling projects. The company's transparency and diligence in providing updates about property matters contribute to a stress-free experience for these clients.
It's been a great pleasure working with Chicago Property Services going on 5 years now. Their services are top-notch and they continue to impress me with their level of professionalism and dedication in providing excellent service. First and foremost, their customer service is outstanding. Every staff member I've interacted with (including Salvitor), is always friendly, knowledgeable, and go above and beyond to ensure that my needs are met. They are always quick to respond to any inquiries or concerns I have, and it's clear that they truly care about their clients. But what really stands out to me is their focus on quality. The property management team is highly skilled and experienced, and it shows in the way they handle every aspect of their job. From maintenance to financial management and legal compliance, they are thorough and efficient. I feel confident that my property is in good hands and that they are dedicated to protecting my investment. In addition to their excellent customer service and quality-focused approach, I also appreciate the transparency and open communication they maintain. They keep me informed about any updates or issues regarding my property, and I never have to worry about being left in the dark. Overall, I couldn't be happier with Chicago Property Services. They continue to exceed my expectations in every way and make the entire experience stress-free and enjoyable. I highly recommend them to anyone in need of reliable and professional property management services.
The reviews point to an overwhelmingly positive experience for many customers interacting with Umega Lettings & Estate Agents. The staff's dedication to customer satisfaction comes across as a core strength, with various team members acknowledged for their amiability, professionalism, and willingness to assist. The quick and efficient response to issues, especially relating to property maintenance, stands out. Moreover, Umega is credited with providing transparency and ease in the tenancy process, including an efficient online portal for problem reporting, a professional approach to property marketing, and a client-oriented strategy from rental to the sale of properties. The high standard of the properties offered, particularly the new builds, alongside the commendable handling of tenants' transitions and queries, are among the key positive aspects that enhance Umega's reputation.
Need to give a 5* review for Nicola Shortreed at Umega. She's been a great help to us regarding our properties in Edinburgh. Nothing is ever too much trouble to her and she's always professional, courteous and friendly. She's been super efficient and even when we/the tasks have been 'challenging' she's always ended her call or correspondence with 'if there's anything else I can do to help, please let me know'. Well done Umega, you've got another winner there.
Among the positive aspects of customer feedback for Real Property Management Evolve, individual staff members such as Mario and Darcy stand out for their exemplary service. Mario is recognized for his sociability, proficient customer service skills, and timely resolution of issues. Darcy receives praise for going the extra mile, proactively assisting customers beyond regular hours, and maintaining superb communication. These positive experiences suggest that when staff members are engaged and mindful of customer needs, the company is capable of providing satisfying and efficient service. These specific commendable performances hint at the potential for a robust and customer-centric approach, should such practices be adopted company-wide.
RPM Evolve is the rental management of the home I lived in for just over 9 years-the first 3 years of my tenancy it was managed by a realtor-then RPM took over and for the most part I avoided contact with them and they were happy for it. I paid for my AC to be serviced each year as it was clear they were not going to do it; paid to have the pigeons permanently removed that were nesting above the patio and leaving dangerous levels of pigeon poop on my patio that fatally impacted the respiratory systems of two of my dogs. The first time I called RPM for maintenance was in April of 2023 for a leaking toilet AND multiple areas of shattered/cracked/broken tile flooring on the first floor likely due to the swelling and receding that kept happening. It took until November and multiple messages and complaints by me to the maintenance person there, the AG’s office, and even the owner for them to even send a plumber that confirmed sewer slab leak. It was almost January by the time the leak was addressed by the plumbers. I gave proper notice and moved out Jan 31st at which time the tile flooring that was swelling and receding, broken, and shattered to the point I had to have much it swept up and removed and the rest covered by carpets had still not been addressed. My dishwasher stopped being useable in 2015. I was not given keys so had to install my own locks on the townhouse. The electric never worked in the third bedroom and most of the outlets in the living room stopped working with the slab issue. I lived in the townhouse for 13 days in 2018 with no electricity because the breaker box had shortened and caught on fire (thank goodness I used a wooden spoon to flip the breaker or it would have killed me when this happened). Turned out the breaker box was way out of code and all of the electric had to be redone and approved by the city. 13 days and absolutely no word from RPM on a hotel room or not charging me rent for those days or anything at all. The electrician left me 100 dollars to get a hotel room because he felt so bad for me and my dogs staying there and going back and forth to work with no electric. RPM gave me nothing. I LOVED living in the townhouse but RPM did nothing to maintain it, never came to see it even once the entire time I lived there and the one time I need maintenance they completed disregarded it with no cares to give that I spent all of 2023 healing from three major skeletal surgeries and also living with unstable and unsafe flooring. Oh they did raise my rent tho by 30 percent in 2022 and again in 2023 and it was gonna go up again in 2024 despite being unsafe and technically not livable (per AZ State Statutes) for the last 9 months I lived there. I would not recommend renting from RPM but even more importantly I would not recommend to homeowners to use this company to manage your property. They were the rental management of my rental home for over six years and never once saw the home. Didn’t even have keys to it. I don’t know why anyone would pay them to do nothing for you except make you vulnerable to lawsuit.
Positive reviews underline certain strengths of Specialized Property Management Dallas, particularly commendations for individual team members who provide exceptional service. Hector, Stephanie, and Nena, among others, are named for facilitating a seamless and convenient renting process. Clients appreciate the promptness and professionalism displayed by staff members like Aaron Miles, who are noted for making processes such as lease application swift and providing informative explanations about various plans. The ability to complete processes the same day without complication additionally stands out as a hallmark of efficiency. Long-term partnership aspirations by some clients and accolades for consistent communication and follow-through reflect well on the company's capacity for building productive relationships with specific clientele.
We have just rented a house with Specialized property management. The process from Viewing to applying to actual renting has been absolutely wonderful. I’d like to mention by name Hector, Stephanie and Nena as the 3 people that made sure our experience was one of ease and convenience. Thank you Specialized Property Management.
Amidst the critical feedback, there are positive aspects to be gleaned from a minority of Mynd Property Management's clientele. Specifically, the company has demonstrated efficient move-in/move-out processes for some tenants, indicating a potential for adherence to systematic procedures. The prompt addressing of repair issues and adherence to Texas laws regarding security deposit returns, when executed correctly, show a capability to provide adequate service. Furthermore, at least one tenant reported successful negotiations with Mynd, leading to a satisfactory compromise on contested charges. This suggests that when customers advocate strongly for their concerns, there is a possibility of reaching an agreement with the company.
This is the worst management company I have ever dealt with. My property has had an ongoing issues for 3 months now. They have done nothing to help. I have had to reach out to multiple people for them to fix this issue (which is the management company’s job). I have called my manager 3 times and emailed 6 times, I have had no response. So I am paying this company to do absolutely nothing, I am doing their job for them and giving them updates on this issue with my house. I have asked 5 different times for an update and have received no response. My manager emailed me back 2 weeks later one time to say “oh I’m just now seeing this approval, I will try to work on it now.” Meanwhile this issue is still getting worse because they refuse to respond. It’s clear they work on their own time, do not care about getting the best deal for their customers and I would NEVER recommend this company to anyone and I do not trust them with my property. I’m essentially writing this in hopes for some type of response, since I can’t get ahold of my property manager or ANYONE on their team for weeks now.
Positive aspects prominent in customer reviews center around several core strengths of Pristine Property Management. A number of reviews underscore Claudia's professional excellence. Her ability to be constantly accessible, promptly address technical issues, and provide detailed follow-ups are particularly esteemed by clients. The company's overall customer service is acclaimed for its flexibility, attentiveness, and responsiveness, fostering substantial confidence among tenants. Furthermore, the efficient and seamless move-in processes, along with robust assistance in navigating complex scenarios such as relocations and property challenges, are essential factors contributing positively to customer satisfaction. The attentive and professional nature of the staff, especially noted is the bookkeeper/accountant's responsiveness, corroborates the company's commitment to exceptional service delivery.
This was the best realty experience my husband and I have had! After months of looking for a home in this difficult economy, Claudia was an absolute blessing. Superior professionalism, kind understanding, and genuine integrity. Thank you so much for this excellent service!
From the positive feedback, key aspects of Planned Property Management Leasing Office include commendable customer service, particularly from leasing agent Bogdan Abrudan. His approach is marked by attentiveness to budgetary constraints and preferences, and an ability to provide a smooth, informative touring experience. Clients appreciate his efforts in following up and personalizing the apartment search process. Additionally, reasonable pricing in the current market and the lack of hidden fees are highlighted as benefits. The introduction of conveniences such as a digital coin system for laundry facilities reflects a responsiveness to tenant feedback. The company also seems to avoid excessive rental increases upon lease renewal, which is well-received by the tenants.
By far the most terrible experience I have had since I started renting. I was moving to Chicago so I went online to find an apartment. I knew little about Chicago then so on the top of my list was a quiet neighborhood and parking. Bob of PPM reached out to me. The process was pretty smooth. He was so helpful. I came over to check out the apartment at 537 W Melrose Street. When I visited they were laying the floors and I was told by move in date the property would have been updated. It had an old kitchen, an old bathroom etc I moved into the most dirtiest apartment I have ever seen. The only update was the floor. Kitchen was still old with rat poop in cabinets that were falling apart. Oven looked like it hadn’t been cleaned for a year, Fridge was an eyesore, the bathroom was dirty, toilet seat was awfully old and dirty, windows hadn’t been touched either. Doors of every single locker in the apartment was falling apart. It was wild. I made a complaint to the office, Ioneta, she didn’t even seem to care, all she kept saying was that I could just overlook some of those issues. In the end they offered to give me a credit of i think $700. But, the main reason I stayed was the property manager Val, he had assured me he was going to fix things for me and he really did his best. Some of the things he always said had to come from the office but he always let me know how terrible they were and removed from reality. The first week of being there my couch got stolen. I couldn’t get it into the elevator so I left it in the lobby. When I complained they told me they couldn’t look at their cctv because it doesn’t store any data. Because the unit hadn’t been updated in a long time I encountered problems pretty much every week and I will let Val and the office know. But, instead of trying to fix the issue they told Val I was troublesome. To which Val told them I wasn’t. I was paying almost $1,900 including parking but I couldn’t even complain. My room was unthinkably cold all the time during winter, I complained but nothing changed. So when it got so cold this year I threatened to get extra portable heaters at their expense. Val came over and realized that one of my windows was short, so the only solution was either to seal it or change it. The next day Ben came around and claimed that the reason why my room was cold was because my curtains was almost covering the radiator smh. I said nothing. Then he let the maintenance guys come in. The first thing the maintenance guys said when they got into my room was “your room is so cold”. I said yeah. They went to check the windows and realized what Val had said, one of the windows was short. So no amount of heating could save me. They said the owner wouldn’t change it so the only solution was to seal it which they did. Funny. The maintenance guys were surprised I had an old kitchen for what I was paying. Then there was an issue with parking, that was basic common sense but again, I had to someway somehow always go back and forth with them. Sometimes I felt I was engaging with kids to be frank. Now, the pettiest thing they did was when I sent them an email that I wasn’t renewing my lease. I sent the email at 10am, around 3pm the same day they sent me an email saying they were not going to renew my lease and I couldn’t Transfer to any of their properties too. That was very petty and funny because aside the email I had already said in a survey I wasn’t going to renew my lease. As if that was not enough, they sent a mail in the post. So childish. So I moved when my lease expired. I got a new place that was $500 cheaper but quieter, more spacious, updated kitchen with stainless steel appliances, updated bathroom, authentic hardwood floors, lots of storage, lots of free parking and it was just 10mins away. I have been angry with myself that I lived there for two years wasting my hard earned money. Anyway. If you are looking to rent, look elsewhere.
Positive customer feedback underscores LAPMG's reputation as a responsive and professional property management team. Customers commend the prompt and efficient repair services with technicians who are not only skilled but also courteous. The organization's digital adeptness is demonstrated through the use of an online portal that streamlines maintenance requests, enhancing the convenience for residents. Collaborative relationships with contractors depict LAPMG's competency in project synchronization and support, thus facilitating smoother workflow. The team's ongoing commitment is reflected in the praise of certain employees who have gone above and beyond to provide excellent service, which instills a sense of reliability and trust among customers.
Saul Hernandez From Los Angeles property management group Was by far the best technician I’ve ever had come out and do a repair on my Apartment. He was thorough and knowledgeable and fixed what needed to be done quickly and Correctly! Thank you Saul we appreciate your hard work!
Positive customer experiences with Empire Lettings & Property Management primarily stem from their high level of customer service and professionalism. Clients express gratitude for the attentive and kind nature of specific staff members such as Ryan, Raza, and Eleanor. These associates are commended for going above and beyond, ensuring smooth onboarding experiences, and being quick and reliable in their interactions. Positive feedback also extends to their excellent communication skills, including prompt responses and thorough explanations that contribute to a strong customer relationship. Additionally, new tenants have stated that the company has been instrumental in helping them find their perfect first homes, suggesting that Empire Lettings takes a proactive and dedicated approach to meeting clients' housing needs.
The service from Empire has been great, the customer service was exceptional and this led to me finding the perfect first home. I appreciate all the hard work especially from Ryan, who was helpful with me finding the perfect move in date and providing me with all the necessary information needed
Positive customer feedback for Zenko Properties Leeds consistently highlights their effectiveness in managing property sales and lettings with high professionalism. Clients appreciate the attention to detail and support throughout both selling and renting processes. The team is notably proactive and communicates transparently, creating a smooth customer journey and fostering trust. Noteworthy praise is directed toward the user-friendliness of their tenancy portal and the added personal touches, such as making key exchange days memorable. Effective and respectful tenant management, prompt resolution of maintenance issues, and clear fee structures contribute to an overall impression of valued customer service and professionalism.
First review I have ever submitted however after selling our city centre flat recently I feel it is much deserved. Zenko got us a great price for our flat and managed the whole process exceptionally well. A special mention to Ian who was fantastic throughout despite a nightmare buyer who was very unreasonable through the entirety of the sale and without whom the sale would probably never have completed. Cannot recommend the company highly enough and would encourage anyone thinking of selling/buying in the area to employ Zenko's services.
Multiple positive aspects of customer feedback focus on Linley & Simpson's staff professionalism, with personal thanks extended to many of the agents for their service, including patience and understanding during the property hunting and buying process. Customers have lauded the agents' detailed knowledge of properties, efficient communication, and their ability to tailor the search for an appropriate home according to customers' needs. The team at Linley & Simpson are also noted for their ability to facilitate a smooth transition during both property purchases and tenancy agreements. Positive experiences with the speed and quality of responses, as well as the ability to handle complex sale transactions effectively, were highlighted. Furthermore, the approach of aggregating multiple property viewings into single appointments has been appreciated for its convenience and efficiency.
I had Amina from the city centre branch show me round (on multiple occasions as I had some unsuccessful applications). She was really sociable and easy to get along with as we walked round multiple properties and she was really well-informed about each place we visited. She was honest, open, and I never got the impression she was trying to pull my arm to sell me somewhere, which ultimately made me more likely to rent using her recommendations. After the viewings she also replied to messages very quickly and was very helpful with the letting process.
Among the positive feedback for Renters Warehouse, several key themes emerge. Customers have praised certain leasing agents for their exceptional service, including thorough tenant screenings, professional demeanor, consistency, and timeliness. Agents like Chris Cunningham, Glenn Jones, and Rod Sanders receive singular acclaim for their efforts, with customer experiences emphasizing their ability to secure tenants quickly, apt management of properties, and attentive customer service. These positive interactions often reflect scenarios where the agent not only met but surpassed client expectations, as with obtaining advance payments of rent or facilitating seamless rental processes. The convenience of technology, like electronic signature tools, also garners appreciation, adding to the smoother transaction experiences brokered by capable agents.
Horrible company! My family and I was renting a home for almost 4 years just to be told randomly one day the owners wanted to Sell. Apparently they had us sign another year lease that wasn’t honored by the owners. Instead of being honest about this mistake early on they waited until the last minute and we had to move . They tried to force us to sign a new monthly lease to Avoid telling the homeowners what happened. They didn’t cover moving expenses or compensate us for the huge inconvenience. They gave us the security deposit back “early” but we were gonna get that anyway because the property was well taken care of. No money for application fees either! All We got was a letter of recommendation that’s not even signed. The letterhead of the business wasn’t even on the letter. I had to make it myself so the letter looked official otherwise it was just an email typed up. We are still Looking to take legal action. Don’t trust Renters Warehouse ! They don’t even deserve the one star !
The testimonials provide insight into R.E.M. Residential's positive aspects, emphasizing the staff's commendable professionalism and attentiveness. Employees like Nina, Albina, and Violsa receive particular praise for their responsiveness and dedication, which appear to contribute significantly to client satisfaction. The timely manner in which the company addresses repairs and maintenance issues, coupled with its commitment to effective communication, is resonating well with customers. The advanced digital interface for rent payments and service requests reflects a company embracing modern convenience. Moreover, fair rental pricing policies showcase customer-centric values, particularly highlighted during the pandemic, adding to the company's high regard in managing residential and commercial properties.
I can't speak more highly about the experience I had working with Albina P. in the management office. She was beyond helpful and responsive as we navigated a board package for a condominium. I have worked with many management companies through the years, and people like Albina are a rare breed of excellence. I truly enjoyed a process that I normally hate because of how lovely she was to work with. Thank you, Albina!
Positive aspects of customer feedback focus on XL Real Property Management's ability to deliver a stress-free, full-service management solution for property owners. The team’s depth of knowledge and professionalism in the field is highlighted, underpinning the trust customers have in their capabilities. Clients particularly appreciate the prompt responsiveness and the seamless communication, which is crucial for owners based in different time zones. Customers often recommend XL Real Property Management based on the high level of service, with meticulous attention to detail in tenant selection, financial reporting, and maintenance. The consistency in positive customer experiences over extended periods, ranging from 2 to over 10 years, reflects the company’s reliability and commitment to quality service.
Dylan and his team at XL Real Property Management are amazing! Everyone is so knowledgeable, responsive, and professional. They take the hassle out of owning in the city and have made my experience completely stress free. If you’re looking for property management you can trust, I 100% recommend XL!
Review analysis reveals an array of positive aspects associated with 72SOLD, as narrated by its partners. First and foremost, the potential for sellers to earn a premium on their home sales is consistently emphasized, with figures suggested to be 8-12% higher than the norm. Additionally, the innovation of the program is commended for providing sellers with a decisive competitive advantage. The speed of sales is another pivotal positive aspect, coupled with the ease and white-glove service that heightens the customer experience. Agents express a sense of excitement and honor in their affiliation with 72SOLD, and the staff are regularly described as ‘awesome’ and ‘helpful’. Furthermore, the enthusiasm to abandon traditional sales methodologies in favor of 72SOLD’s approaches signifies a transformative praise for the program's efficacy and impact on both the real estate market and the agents' practices.
I am honored to partner with 72 Sold as a Program Director and experienced Keller Williams agent in locations Long Island, NY and Palm Beach County, Florida. I am excited to offer my clients the truly best Home Selling Program in America that gets sellers Top Dollar, 8-10% more vs. the traditional selling process. I am confident in the Top Level Results that this Program will provide to Home Sellers , and I am confident in my future to continue to partner with such a Dynamic, Business minded, & Caring Team as 72 Sold is. If your interested in learning more about how this program can benefit You, then please contact me .It would be an honor to discuss the program with you. Sincerely, Stephen M 72 Sold Program Director NY/FL
Positive experiences shared by Streetlane Homes customers primarily center around the highly commendable service provided by Andrew, a leasing agent mentioned in multiple reviews. Andrew is portrayed as responsive, thorough, and understanding of clients' needs, contributing to a seamless application and leasing process. Clients appreciate his attention to detail and swift follow-up through calls and emails, ensuring clarity and ease during otherwise high-stress periods. The streamlined application process, along with the diligent efforts to address preferences and concerns, indicate that when customers experience good service, it is largely due to individual staff members who go above and beyond their duties.
I would put zero stars if I could. My lease ends on November 15th and when I logged in to pay rent on November first i noticed that it looked like the normal amount for a full month. So, I looked at the detailed amount and my assumption was correct they were charging me for the full month. I then attempted to contact Street Lane and via phone. I selected the current resident option on their automated line, and it kept ringing and would go to voicemail. I left a voicemail and called back about 15 more times between the next 2 days, and it was the same outcome, and nobody had called me back. The last time I call I selected the new resident option and what do you know I get to talk to somebody right away and then they transfer me to collections, and they told me that I am responsible to prorate the amount I owe myself. I was never told this before and I should have to assume I have to prorate my rent myself and their system should do it. I was then told that it will show a remaining balance and to just disregard and late payments calls and messages. I am now getting contacted by debit collectors due to this remaining balance showing on my account that I do not owe and the only thing Streetlane is doing about is telling me to disregard it. On top of that in August our soap dish fell off the wall in our shower and i put a work order in to have it fixed and they told me that it is my problem and they do not cover it. It fell. off the wall due to poor craftsmanship of the repairs in the house there was water and mold behind the soap dish which caused to fall off. They only wanted to fix it when I told them that is the reason why I am not renewing my lease. They are also making fake charges and taking my security deposit and the charges are all for issues I noted when I moved in. It is all listed in my move in condition list. Do not rent from this company!!!! I repeat do not rent from this company at all.
Amidst the predominantly negative feedback, there are scattered instances of positive customer experiences with Capital Vacations Preview Center that merit acknowledgment. Some visitors have praised the staff’s cordiality and the quality of the vacation properties shown during presentations, such as Stormy Point Village. Customers have highlighted the appeal of the properties, describing them as 'nice,' 'spacious,' and 'cute,' and some have expressed gratitude for pleasant stays catalyzed by the company’s offerings. This indicates that when the company delivers on its promises, it has the potential to generate satisfactory customer experiences. Furthermore, the prospect of obtaining incentives, such as discounted show tickets and free nights' stays, though sometimes encumbered, does initially attract and please some customers.
DON’T DO IT! They say 90-120 minutes. You’ll be held captive AT LEAST 3 1/2 hours. DON’T DO IT! They say “no pressure sales techniques.” BULL! They are worse than car salesmen! DON’T DO IT! They are friendly until you tell them you need 24-hours to talk it over with your partner. Then the fangs come out! Total Jekyll and Hydes! RUDE AND DEGRADING! I BEG YOU, DON’T DO IT! You will regret it. Just pay for your tickets or gift and skip this high pressure sales pitch. DON’T DO IT! Read their reviews FIRST! No wonder they don’t want to give you any time to research them before signing on the dotted line. READ THEIR REVIEWS FIRST! PLEASE, PLEASE, LISTEN TO US. DON’T DO IT! READ THEIR REVIEWS FIRST, THEN IF YOU DECIDE TO DO THE PRESENTATION, YOU DESERVE WHATEVER YOU GET…
Positive feedback for Real Property Management New York Gold is anchored by their staff's responsiveness and professionalism, with notable mentions of Roland Yuzon, Ray Delfino, Jinella, and Eleni, who are praised for providing efficient service and clear communication. Customers appreciate fast resolutions to their problems, satisfactory customer service, and the convenience of online administrative tasks. In particular, Ray Delfino has received recognition for restoring client confidence through his attention to repair problems and timely feedback. Clients also express relief and satisfaction for the company's handling of rental properties, describing their personal stress reduction and the ease of receiving consistent rental income as major advantages. This sentiment is echoed by those who have had positive renting experiences, underscoring a certain level of competence in managing the day-to-day operations of rental properties.
Roland Yuzon, the management coordinator and Ray Delfino, the maintence coordinator always answer my questions to the best of their ability, or respond promptly, after checking the information. Therefore, I am kept updated regarding the property and tenant issues, so I can make the best decisions.
Focusing on positive customer feedback, individual staff members at Haus Block Management are receiving accolades for their service. Bianca Steenkamp, a client accountant, is praised for swiftly resolving account discrepancies, along with Matthew Turner, whose professionalism and direct support left a strong impression on a client. Nicole's handling of entry fob issues and the promptness of her actions are regarded as exemplary; she went the extra mile to ensure customer satisfaction by following up with a phone call. Davida's efficient assistance during the registration process is also commended. These reviews illuminate a segment of the staff's commitment to delivering a high standard of customer service, which enhances the company's reputation.
Bianca Steenkamp, Haus Client Accountant, couldn't have been more helpful with my telephone query on 3 Jan 2024 about a large payment I'd made to my service charge account, but inadvertently provided my incorrect customer number. She sorted the issue out in 24 hours and sent me an up-to-date statement of my account. What a very wonderful member of the Haus team!
Leo Newman has earned substantial praise for their agency services, especially regarding the aid provided by their agents -- notably Nicky Rosenthal -- who is mentioned for his exceptional real estate acumen and patient assistance with clients new to the process. Clients have highlighted the firm's impressive responsiveness and ability to facilitate expedient move-ins, even under challenging market conditions or in situations involving international arrangements. The provision of well-located properties at reasonable rates also adds to the value perceived by customers. This suggests that Leo Newman is very capable in meeting the immediate needs of clients seeking to rent properties, providing a generally positive upfront customer experience.
Both Mikey and Nicky have been very professional and helpful during my relocation. They are very patient and always responded to my queries in a timely manner. They helped me to find a flat quickly and move in smoothly under a tricky market situation.