Pristine Property Management. Reviews
Rated 4.9 based on 355 Reviews
Property Management in Miami
9480 NE 2nd Ave #128, Miami Shores, FL 33138, United States
Published on
February 21, 2024
Last updated
July 10, 2025
Pristine Property Management's reputation is predominantly reflected as highly reputable based on the customer reviews provided. The testimonials recurrently praise a specific agent named Claudia, emphasizing her professionalism, responsiveness, and problem-solving skills. Clients have uplifted the company's attributes including attention to detail, efficient communication, and effective management of issues such as evictions, repairs, and maintenance. The reviews suggest that the company provides thorough support to customers, especially notable in demanding circumstances like relocations, and maintains a strong commitment to customer service. However, there's an isolated account of dissatisfaction concerning billing errors and poor follow-up, highlighting an area needing improvement. It's critical to recognize that while predominantly positive experiences convey a favorable corporate image, responsiveness to customer grievances remains imperative for maintaining trust and integrity.
Yes, customers have reported successful relocation experiences with Pristine Property Management, citing that their service was seamless from tours to approval processes. The company, particularly Agent Claudia, has been noted for providing significant assistance throughout each step of relocation.
Based on customer feedback, the company effectively manages challenges, including evictions, repairs, and maintenance, ensuring reliable property handling for absentee owners. Their management personnel are reported to engage promptly and resolve issues in collaboration with the property owners.
While reviews suggest that billing issues are not common with Pristine Property Management, in the event of such a problem it is recommended to document your communications and continuously follow-up with the company. It is advisable to escalate the issue to higher management if resolution is not achieved in a timely manner.
Our business is built on the philosophy that each property is managed as if it were our own. With this as our foundation, PPM focuses on low operating costs, identifying quality tenants, property preservation, limiting vacancies, being solution-driven and providing 5 Star customer service.PPM manages residential, multi-family and commercial properties in the Miami and Fort Lauderdale metropolitan areas (Dade and Broward counties) – representing clients from the US, Europe and Latin America. We are continually expanding and adding new clients due to our responsive management tools. At the moment, we do not manage HOA's, vacation or short-term rentals.
