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Yates Hellier Reviews Summary

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Property Management | Glasgow

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2 Woodside Pl, Glasgow G3 7QF

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Yates Hellier?

As of Apr 01, 2024, 302 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Yates Hellier's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 1, 2024
Last updated
April 1, 2024

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Yates Hellier's customer reviews analysis

Yates Hellier Estate Agents & Letting Agents has garnered positive acclaim from clients for their property selling services in Glasgow. The customer feedback reveals a consistent theme of professionalism, extensive local market knowledge, and effective communication throughout the process. Both Ross and Natalie are frequently mentioned, highlighting their dedication and personal involvement in managing sales. This hands-on approach, coupled with their swift responsiveness and ability to keep clients informed, has enhanced the overall customer experience. The agents' proficiency in executing rapid market entry and their advisement on property appeal have greatly contributed to their reputation. The appreciation for their tailored services and the successful outcomes achieved—ranging from securing desirable prices to fostering stress-free transactions—indicates a commendable company standing in the real estate sector.

Positive Feedback

Clients consistently report high levels of satisfaction with Yates Hellier, particularly praising Ross and Natalie for their expertise and attentiveness. The professional disposition and knowledge of the local market by the team are frequently commended. Customers appreciate the personalized service, including direct and clear advice, which eases the complexity of the home selling process. Effective communication stands out as a key positive aspect, with mentions of regular updates, responsiveness, and the use of convenient tools like WhatsApp for seamless interactions. The quick turnaround to get properties listed and the strategic guidance offered to enhance property appeal have led to a high number of viewings and successful sales, solidifying Yates Hellier’s reputation as a reliable and efficient estate agent.

Concerns and Threads

Despite the wealth of positive reviews, the data provided does not outline any specific negative experiences voiced by the customers of Yates Hellier. It can be inferred that either the clients did not face considerable issues warranting criticism or, if any negative aspects existed, they may have been minor, resolved effectively by the agents, or not mentioned in the shared feedback. The absence of negative reviews, in this instance, reflects favorably on the company, but it should be acknowledged that a comprehensive evaluation would ideally consider a wider range of customer opinions, allowing for balanced insight into all aspects of the service.

Frequently asked questions about Yates Hellier

What areas does Yates Hellier specialize in for property sales?

Yates Hellier specializes in property sales in Glasgow, with a particular emphasis on local market knowledge which suggests a strong focus on this geographic area.

Can I expect personalized service when selling my property with Yates Hellier?

Yes, according to customer testimonials, Yates Hellier offers a highly personalized approach, tailoring their services to meet the unique needs of each client, and providing regular, direct communication throughout the sales process.

How quickly can Yates Hellier bring a property to market?

Yates Hellier is known for their rapid turnaround in listing properties. According to client feedback, they are capable of getting your property on the market, including professional photos and marketing materials, within a very short time frame.

Recent customer reviews and testimonials for Yates Hellier

Yates Hellier
Hal Upton
5-Star
2 months ago
We chose to sell our flat through Yates Hellier as I was impressed with Ross Yates and his experience in the market and his local knowledge. He took control and managed the whole process. Ross and Natalie keeping us regularly updated on the progress. We sold within a few weeks and we were very happy with the price. We would not hesitate in using or recommending this estate agent again.
Yates Hellier
Stephen Green
5-Star
a month ago
We’re at the start of our home building journey in Glasgow having been overseas for a while. Navigating the market here to find a home has been daunting. We’ve encountered allot who describe themselves as ‘property professionals’, but none has come close to the professionalism and ‘plain speak’ experience of Ross Yates. He is insightful, knows the market well and has provided us with extremely helpful advice and guidance. Our experience with Yates Hellier has been very good.
Yates Hellier
Victoria Macdonald
5-Star
4 days ago
I recently sold my West End flat through Yates Hellier Estate Agents, and I couldn't be happier with the experience. Their team's professionalism, market knowledge, and personalised service made the entire process smooth and stress-free. From start to finish, they exceeded my expectations and delivered exceptional results. Highly recommend! Thanks to all the team for making my move such a great experience. 👍
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Yates Hellier's customers had a positive experience.

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Yates Hellier

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
302
reviews
Excellent
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About Yates Hellier

Property Management
Yates Hellier was established in 2013 and has quickly become a leading Glasgow Letting Agents and Estate Agency. We sell, let and manage some of the city's most desirable properties.
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