I would not recommend this company to anyone and strongly advise against using their services. Their work is unsatisfactory and leaves many questionable concerns. I decided to write to you and ask for help in the never-ending nightmare with my HOA at Carlyle Heights and the Property Management company in charge of these condo units: Beacon Management Services. I want to report my frustration regarding an ongoing water damage and mold  issue in my home which is managed by BEACON Management Services. After endless complaints and 200+  emails to the board members and Kevin - the on-site property manager employed by Beacon Management Services, not only the situation is unresolved, it is now worsen, and we now have 100% mold in our home! Today, closing on 5 years after the inception of the first time reporting the problem, it's nothing but a duck-taping repair (they so-called "cost-effective solutions") that failed to address the core problem. No routine inspection and maintenance of the sump pumps, and when there's thunderstorms, water surfaced from under our floors and walls. At the current state of my home, the dining room and master bedroom are contaminated with mold, and the foundation now has leveling problems. This place is in a condemnation condition with almost 100% mold. I have pictures, documented communications and official reports to proof the act of negligence how our living environment has become a health hazard and unsafe living quarter. The discriminatory treatment, the lack of concerns and the negligence of the individual in charged has resulted in extreme stress, health issues and emotional depression. Beacon Management Services at Carlyle Heights is responsible to maintain the property, and has failed epically to uphold its responsibility by employing Kevin as an irresponsible and incapable of carrying out his duty as property manager. Additionally, due to the current condition, the unit cannot be resale, or rented, causing significant financial harm, especially during COVID in 2020 and to top it off, the irony is that the HOA increased monthly HOA to $700 per month, after recent assessments which was to "improve" and "restore" the condition of the homes in Carlyle Heights. The discrimination treatment and terrible attitude of the Property manager are unacceptable and undeserving, and the HOA board not only  failed to take the necessary steps to resolve the matter, they are enabling the abrupt behavior. As an HOA payer, I have the right to live in a safe and healthy environment, and the association has a responsibility to ensure that my unit is adequately maintained and free from hazards like mold and other common areas and structures problems. As mentioned, I've documented all communications, and also have proof photos, mold report on file. Please see below for the sequence of events. Beacon Management Services: keep your “reputation management software” OFF for replies !