treated with utmost attention and courtesy
perfect experience of purchasing a polo
Sorted out a brand new mobilty car with ease
completely made relaxed by the salesperson
Overall poor and disgusting service
manufacturing defect on the air con
misold a car
I have been either ignored or was told I would get a phone call back
Extremely disappointed with the appalling service
they turned us away saying we couldn't get finance
While some customers have reported satisfactory experiences during the initial purchase, there have been complaints regarding the aftersales support. Issues cited include delays in completing agreed-upon fixes, challenges in obtaining responses from the staff, and difficulties in addressing guarantee-covered issues. It is advisable to discuss and document aftersales expectations and guarantees clearly before finalizing the purchase.
There has been at least one incident where a customer was mislead about the odometer reading. It is always best practice to verify mileage and inspect the car carefully before completing the purchase. Consider requesting a full vehicle history report for added assurance.
Interactions with the sales team have received both positive and negative feedback. Customers have spoken highly of several salespeople, who provided reassuring and pleasant experiences. However, there are also instances where customers felt let down by the sales team, particularly in regard to handling financing options and maintaining professionalism. Prospective customers may wish to seek out specific recommended sales representatives based on the positive mentions in reviews.
