Based on customer reviews, sales consultants, including but not limited to James, Anthony, and Syed, are praised for their knowledge and helpful nature without applying pushy sales tactics. Customers typically report a comfortable purchasing experience.
Many customers have reported positive after-sales experiences with West Way Manchester, highlighting the willingness of the team to resolve any issues post-purchase. Staff, especially James, have been noted to promptly address concerns to the customer's satisfaction.
While many customers note prompt and effective after-sales support, there are reports of some customers experiencing delays and difficulties, particularly when it comes to vehicle defects and refund processes. This indicates that resolution times may vary.
