Customers can expect sales representatives to be proactive, communicative, and patient, providing a smooth and professional buying process. Sales staff are noted for their ability to offer fair pricing and accommodate individual customer needs.
While some customers have had positive experiences, others suggest that the post-sale service can be lacking, with issues around service transparency and thoroughness in addressing problems. Communicating these concerns to the management team may result in follow-up action.
It is recommended to be clear about your service needs upfront and to stay informed about standard service costs to avoid potential upselling. If dissatisfied, reach out to the management for assistance.
