San Francisco Honda displays a mixed reputation among the customers according to the latest reviews. The dealer seems to excel in customer service with several sales representatives, notably Angel, Giancarlo, Jessica, and Johnny, receiving explicit praise for their attentiveness, professionalism, and ability to address customer needs effectively. Clients appreciate the personalized assistance and the non-pressuring environment during the purchase process. Additionally, the support for fleet managers and the service department also receive commendation for their communicative and kind interaction with clients. However, there are concerns about the after-sales support, with some customers experiencing disappointment over unfulfilled promises related to accessories and follow-up. There are also negative attests to overcharging and poor service, which highlights a significant pricing and service delivery issue that could tarnish the company’s reputation if not adequately addressed.