Based on customer reviews, there has been at least one incident where the store was accused of not adhering to the required size guidelines for rabbit enclosures. Following the reported concern, it is advisable to inquire directly with the store for their official policies and practices regarding animal welfare.
Yes, many customers have noted receiving helpful advice from knowledgeable staff, especially for pet care like fish tanks. However, you may experience a wait for assistance in specialized departments.
According to customer testimonials, the store offers a generous return policy, particularly for dog toys. Customers recommend discussing return policies for other items with staff members for clarity.