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Just For Pets Northfield - Birmingham Raw Food Specialists logo

Just For Pets Reviews Summary

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Pet Shops | Birmingham

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Chatham Rd, Northfield, Birmingham B31 2PD

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Just For Pets?

As of Apr 09, 2024, 620 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Just For Pets's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 9, 2024
Last updated
April 9, 2024

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Just For Pets's customer reviews analysis

Just For Pets Northfield - Birmingham Raw Food Specialists has garnered a positive reputation through recent customer reviews. The cleanliness, tidiness, and extensive inventory receive consistent praise, indicating a well-maintained retail environment. The store's selection of raw food products and pet supplies is appreciated by pet owners who value variety and quality. Staff interaction is a significant contributor to the company’s reputation — employees are frequently described as friendly, helpful, and knowledgeable, which enhances the shopping experience. Accessibility features such as wheelchair-friendly entrances and ample parking, including disabled parking, further endorse the store's commitment to customer convenience. The practice of not selling live animals has favorably impacted some customers' perception of the store, distinguishing it from other pet retail options. While the store is described as somewhat pricey, the availability of bargains and offers seems to mitigate price concerns for some customers.

Positive Feedback

The positive aspects of Just For Pets Northfield are manifold. Firstly, the store's environment is consistently lauded for its cleanliness and orderly presentation, which is critical for a pet supply store. The wide-ranging stock, including a variety of dog foods and treats, caters to diverse pet care needs and is frequently mentioned as a significant merit. Additionally, the customer service stands out as a strong point; staff members are recognized not only for their excellent service but also for their animal expertise, which proves invaluable for customers seeking advice on pet nutrition and care. The store's stance on not selling live animals appeals to ethically conscious consumers. Finally, the shop's accessibility due to wheelchair-friendly facilities, easy parking, and ground-level entrance confirms its commitment to inclusivity.

Concerns and Threads

Despite the overall positive feedback, there are some areas where Just For Pets Northfield receives criticism. One of the most prominent concerns is the pricing structure, which some customers find to be on the higher end. This perception of the store being 'a bit pricey' suggests that value for money is an essential consideration for the customer base. Bargains are available, but the impact of pricing on customer decision-making remains notable. Additionally, while the review data does not point to any specific negative trends, it is crucial for the store to maintain its high standards in inventory, customer service, and store environment to ensure that these positive impressions continue to overshadow any concerns related to pricing.

Frequently asked questions about Just For Pets

Does Just For Pets Northfield offer a variety of raw food products for pets?

Yes, Just For Pets Northfield is known for its extensive range of raw food products and pet supplies, catering to the needs of dogs, cats, fish, and other animals.

Are the staff at Just For Pets Northfield knowledgeable and able to help with pet care questions?

Absolutely, the staff at Just For Pets Northfield are frequently commended for their friendly, helpful demeanor, and expertise in pet care, providing valuable guidance to customers.

Is Just For Pets Northfield accessible for customers with disabilities?

The store is wheelchair accessible, with disabled parking available, and operates on ground level to ensure easy access for all customers.

Recent customer reviews and testimonials for Just For Pets

Just For Pets
K. B.
5-Star
a month ago
It is such a lovely shop, always clean, tidy and well stocked. It is my dog's favourite spot, he cannot resist going there every time we are passing by. We will not let us go home without popping in for a snack 😋
Just For Pets
Bun75
5-Star
3 months ago
My favourite pet shop! The staff are all so lovely here, always friendly and helpful. I’m happy they no longer sell live animals…rabbits, hamsters etc, which is one of the reasons why I choose shopping here more than other pet stores that do, there are already too many abandoned animals desperate for loving homes.
Just For Pets
Deb Lovesthis
5-Star
2 months ago
Has an extensive range of dog food- especially dried animal parts in the deli. Everything you can think of and more! Has everything for dogs/cats/fish and more. Staff always helpful and friendly. Wheelchair accessible. You are allowed to bring in your dog as long as they are on lead.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Just For Pets's customers had a positive experience.

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Just For Pets

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
620
reviews
Excellent
Good
Average
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Poor
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About Just For Pets

Pet Shops
Warehouse-like retailer supplying food, bedding & toys for all kinds of pets, plus bird tables.
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