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Mobile Heaven Glasgow

Mobile Heaven Glasgow Reviews Summary

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Mobile Phone Shops | Glasgow

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158 Gallowgate, Glasgow G1 5DR

Trustguide Rating

TrustScore®
A+
A
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mobile Heaven Glasgow?

As of Jul 16, 2024, 49 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Mobile Heaven Glasgow's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 16, 2024
Last updated
July 16, 2024

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Mobile Heaven Glasgow's customer reviews analysis

Mobile Heaven's reputation is generally held in high regard by its customer base. The feedback gleaned from the reviews indicates a highly satisfactory customer experience, with numerous instances of the shop outperforming customer expectations, particularly in the realms of electronic repairs and customer service. Recurring themes in the reviews include rapid repair turnaround times, effective and transparent communication, and the provision of high-quality services at competitive prices. Customers also express appreciation for the shop's capacity to revive devices that were deemed irreparable by others, exemplifying a level of expertise and problem-solving ability that contributes positively to the firm's reputation. The presence of friendly, knowledgeable staff who extend their assistance beyond basic services also bolsters customer loyalty and trust in Mobile Heaven.

Positive Feedback

The multitude of positive aspects highlighted by customers predominantly pertain to Mobile Heaven's service quality and the professionalism of its staff. The staff, particularly Don and John, are consistently praised for their helpfulness, friendliness, and technical competence. Clients have expressed satisfaction with the rapid and efficient repair services, such as screen replacements carried out with precision and speed. Additionally, the convenience of the shop's location, with easy parking, enhances the customer experience. The shop's ability to provide durable products like screen protectors and phone cases that can withstand rigorous daily use is also commendable. Overall, the customer feedback underscores an exceptional service ethos, technical proficiency, and a commitment to offering value, which collectively contribute to a positive impression of Mobile Heaven.

Concerns and Threads

The collected reviews do not explicitly outline specific negative aspects regarding Mobile Heaven's services or customer experience. Since the feedback is universally positive, there appears to be no significant recurring issues or dissatisfaction among the clientele. However, it is important for prospective customers to note that this absence of criticism may not represent a complete picture of the company and its services. As reviews naturally can be subject to bias or lack of reporting on negative experiences, a lack of negative feedback should not be interpreted as a guarantee that all experiences will be as positive as those depicted.

Frequently asked questions about Mobile Heaven Glasgow

What types of electronic repair services does Mobile Heaven offer?

Mobile Heaven specializes in various electronic repair services, such as screen replacements, battery exchanges, and fixing water damage. They are also able to address issues with unlocking phones and can assist with technical challenges related to mobile phones and tablets.

How quick is the turnaround time for repairs at Mobile Heaven?

Based on customer reviews, Mobile Heaven is known for its rapid service, with some repairs being completed in as little as 20 minutes. However, the time can vary depending on the complexity of the issue.

Are the prices at Mobile Heaven competitive?

Customers frequently mention that Mobile Heaven offers quality service at competitive prices. For an accurate cost estimate, it is advisable to contact the shop directly with details of the specific issue or service required.

Recent customer reviews and testimonials for Mobile Heaven Glasgow

Mobile Heaven Glasgow
Frankie Fury
5-Star
3 weeks ago
Amazing shop! Done me a great deal on a CRT TV. Trust them with any electronics I have when i've needed them fixed. And whenever I need anything for my phone's of PCS. :-) 💯 recommended them!
Mobile Heaven Glasgow
Simon Durning
5-Star
3 months ago
Thought my phone was done and was ready to buy a refurbished replacement, due to damage from dropping phone. Was assured this could be fixed and was not disappointed, feel like I have a brand new samsung S22+. First class service, phone ready in only 1 day, new front face, screen and back and a quality price. Would highly recommend these guys and will definitely use again
Mobile Heaven Glasgow
Peter Masterson
5-Star
a month ago
Took my friend's Samsung to EE for repairs as it had completely stopped working! They were not interested in looking at the damage and told us the cost of repair would be the same as purchasing a new handset! We got a 2nd opinion from John at Mobile Heaven. He identified the problem immediately and recommended a change of battery to see if that resolved the problem. 3 days later the phone works perfectly again and my friend is so happy that his banking and personal photos are secured. Friendly, honest and respectful service. Highly recommend Mobile Heaven.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mobile Heaven Glasgow's customers had a positive experience.

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Mobile Heaven Glasgow

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
49
reviews
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About Mobile Heaven Glasgow

Mobile Phone Shops
Mobile phones, Tablets, Accesories, Servicing and Repairs all in store.
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