Can I expect a transparent and professional sales experience at Mercedes-Benz of Los Angeles?
Many customers report having a transparent and professional experience when purchasing vehicles from Mercedes-Benz of Los Angeles, with sales representatives often going above and beyond to ensure customer satisfaction.
Are there any issues with the service department at Mercedes-Benz of Los Angeles that I should be aware of?
Recent reviews suggest that some customers have had negative experiences with the service department, noting concerns such as overcharging, lack of communication, and in some cases, negligence regarding vehicle parts.
Is Mercedes-Benz of Los Angeles responsive to customer inquiries and issues?
While sales representatives are praised for their responsiveness, there have been instances where the service department did not meet customer expectations for timely and effective communication, requiring customers to follow up multiple times to receive updates or resolve issues.