Jollyes - The Pet People Leeds exhibits a mixed reputation based on the reviewed feedback received from customers. Many patrons highlight the excellent customer service, citing a 10/10 experience with friendly and helpful employees who extend their knowledge and assistance willingly. Ample praise is given to the store's cleanliness, affordability, and the variety of products available for different pet needs, specifically noting a great selection for dogs. The convenience of the location, including the click and collect service and the membership discounts, further buoy the store's favorable image. However, some critical reviews express concerns regarding the upkeep of the aquarium section, with instances of unclean tanks, poor maintenance and even dead fish which suggests inconsistencies in the care and attention given to all sections of the store. Moreover, the range of products for pets other than dogs appears to be more limited, potentially affecting the shopping experience for cat owners and other pet enthusiasts.