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Elite Motors Reviews Summary

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Car Dealerships | Washington, DC

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1229 Kenilworth Avenue Northeast, Washington, DC 20019, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Elite Motors?

As of Jul 15, 2024, 12 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of Elite Motors's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 15, 2024
Last updated
July 15, 2024

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Elite Motors's customer reviews analysis

The overall reputation of Elite Motors, as inferred from the limited dataset of reviews, appears reasonably favorable. Customers have labeled their experiences as 'good,' 'professional,' and 'pleasant,' with particular commendation directed toward the owners. However, there is an isolated but notable concern pertaining to the road behavior of a vehicle associated with the dealership. A review citing reckless driving of a Ram truck with the dealership's plate indicates a potential negative impact on the company's public image. While the sample is too limited to generalize, the actions of company vehicles on the road are indeed a reflection of the business and can influence customer perceptions.

Positive Feedback

Based on the customer reviews, several distinguished positive aspects of Elite Motors have been highlighted. The dealership stands out for its professionalism, which is a critical attribute contributing to consumer confidence and satisfaction. The positive experience extends beyond service professionalism to the personal touch provided by the owners themselves, suggesting a business that values customer interaction and possibly indicates a hands-on management style. Such experiences can foster a loyal customer base and generate favorable word-of-mouth recommendations for the dealership.

Concerns and Threads

Despite the limited data available, one negative aspect has tainted the Elite Motors reputation. A review describing a vehicle associated with the dealership engaged in hazardous driving maneuvers during heavy traffic raises safety concerns and suggests a lack of responsibility that can resonate poorly with the public and potential customers. This negative impression, especially if unaddressed, may overshadow the positive aspects of the business and deter customers who prioritize ethical and responsible conduct.

Frequently asked questions about Elite Motors

Do Elite Motors owners interact directly with customers?

According to customer feedback, the owners of Elite Motors are known to have direct and pleasant interactions with their customers, indicating a high level of personal commitment to the customer experience.

What has been said about the professionalism of Elite Motors?

Reviews for Elite Motors have positively noted the company's professionalism. This points to a consistent adherence to high standards of conduct and customer service.

Are there any concerns about how Elite Motors vehicles are driven on public roads?

There has been at least one concern reported in the reviews regarding the irresponsible driving of a dealership vehicle. Such behavior can have a negative impact on the company's image and customer trust.

Recent customer reviews and testimonials for Elite Motors

Elite Motors
Tae Park
1-Star
a year ago
Plate DLR 04043 White Ram Truck. Imagine driving like this truck and represent a car dealer. Absolutely stupidly weaving in and out of lanes, speeding through during traffic hour.
Elite Motors
Solomon Tekwe
1-Star
8 months ago
Good and professional
Elite Motors
Billy Agyako-Wiredu
1-Star
3 years ago
Pleasant experience with the owners
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 60% of Elite Motors's customers had a positive experience.

Positive
60%
Neutral
40%
Negative
0%
More details
Elite Motors

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.3
/5
12
reviews
Excellent
Good
Average
Fair
Poor
More details