If you have paid in full and not received your blinds, it is advisable to contact the company directly to inquire about the status of your order. If the company is unresponsive or has gone into liquidation, you may need to contact your payment provider for a refund or seek legal advice to explore the possibility of recovering your funds.
Based on numerous customer reviews, ZONE Blinds has frequently failed to meet the delivery and fitting timelines promised. It is recommended to remain cautious and possibly seek assurance or contingency plans in case of delays.
Should you encounter poor customer service, you are encouraged to document all correspondence and issues. You can request to escalate the matter to a higher level of management within the company, or, as a last resort, consider pursuing a formal complaint through consumer protection agencies.