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Hannah'S Blinds Ltd.
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Hannah'S Blinds Ltd. Reviews Summary

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Blinds Shops | Liverpool

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1a Cedar Rd, Fazakerley, Liverpool L9 9AD

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Hannah'S Blinds Ltd.?

As of Jul 15, 2024, 1102 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Hannah'S Blinds Ltd.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

Very pleased with my new Venetian blinds

more than happy

Over the moon with our perfect shutter blind

Overall really happy

Amazing service

excellent service from start to finish

Excellent service

Really good service, pleased with everything

did an amazing job

Quick and efficient service

maybe not the company

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
July 15, 2024
Last updated
July 15, 2024

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Hannah'S Blinds Ltd.'s customer reviews analysis

The overall company reputation of Hannah's Blinds appears to be positive, with most reviews praising the service, quality of products, and pricing. Many customers report satisfaction with the quick turnaround time from measurement to fitting, typically within a two-week period. The reviews highlight efficient and professional service with fitting times being commended for speed. However, issues with scheduling and communication create a minor drawback. The lack of precise appointment times and the inconvenience of having to wait for a wide time window, occasionally leading to rescheduling, are areas where customer experience shows room for improvement. Recurring satisfaction with the affordability of the products suggests that the company offers competitive pricing, which, along with the mentioned product quality, likely contributes significantly to its positive reputation.

Positive Feedback

Hannah's Blinds has garnered numerous commendations for its services, chiefly characterized by efficient installation, competitive pricing, and product satisfaction. Customers express high contentment with the rapid and hassle-free process, from quotation to the fitting of blinds. The professionalism of the installation technicians, who are noted to complete their work swiftly and competently, often in as little as 15 minutes, is frequently praised. Additionally, the timely communication regarding orders and the accommodation of rescheduling requests highlight the company's commitment to customer service. The quality, aesthetics, and functionality of the blinds themselves also receive significant positive feedback, enhancing the living spaces of customers and projecting an image of the company that is not only service-oriented but also product-driven.

Concerns and Threads

Despite the overall favorable outlook, Hannah's Blinds faces criticism in specific operational areas, particularly in scheduling and accuracy of service. Several customers experienced inconveniences due to the requirement of waiting for extended time windows, which can disrupt daily schedules and result in a loss of time. Cases of rescheduling, sometimes resulting in multiple visits due to inaccurate measurements or incomplete services, have elicited frustration. These incidents suggest a need for more precise time management and potential improvements in the accuracy of measurements and quotes. While the issues raised did not overshadow the quality of the blinds themselves, they were enough to dampen the overall experience for some customers, who found the process cumbersome despite satisfactory outcomes in terms of the products received.

Frequently asked questions about Hannah'S Blinds Ltd.

How long does it usually take from ordering to fitting the blinds?

The average turnaround time from ordering to fitting of the blinds is generally around two weeks, as noted by several customer experiences.

Can I expect the fitter to arrive at a specific time?

Customers should be prepared for an all-day appointment slot as the company may not offer precise fitting times, leading to potential waiting periods. However, according to some reviews, fitters do communicate shortly before arrival.

Does Hannah's Blinds offer any warranties or discounts?

Yes, Hannah's Blinds offers a 1-year guarantee on their products along with discounts for landlords, as mentioned by a customer review.

Recent customer reviews and testimonials for Hannah'S Blinds Ltd.

Hannah'S Blinds Ltd.
Taylor Mckenna
5-Star
5 months ago
Very pleased with my new Venetian blinds. Had 3 different quotes and Hannah’s blinds were the cheapest so went with them. From ordering to fitting was just under 2 weeks. On the day the man only took around 15 minutes to do the blinds. Excellent service I am so happy with the results.
Hannah'S Blinds Ltd.
Lilll Ly
5-Star
3 months ago
They got there in the end, booked my measuring appointment, turned up the next day around 12ish. Dylan measured and gave me a quote, I was more than happy as here was a lot cheaper than other places. My blinds arrived within two weeks, got a phone call the night before to ask if they could fit me in between 8-6. Kev turned up around 12ish, I was having 5 blinds fitted, he fitted 3 then told me he’d have to come back tomorrow with my other 2.. you’ll have to wait in again between 8-6. If I knew only half was getting done, I’d of preferred to wait till the next day and have them all done in one go. Anyway got him to measure for another Venetian by by front door, Dylan dealt with quotes etc, all due respect he knocked a decent bit off because of all the messing round. Next day the girl turned up to do my two rollers that should of been done the day before, after fitting them she said oh I’ll have to order you another one this one is too short (about 5 inches) so then again, I had to wait AGAIN in for them, two girls came back with my front door blind and the roller that was too short in the kitchen. Then the Venetian was 10cm too short, she tried to move it further down so it dropped more.’Honestly couldn’t believe it, I’d of measured myself if I knew they wasn’t good with a tape measure. Over a week again later, the blind has been replaced and now finally all blinds fit how they should after 4 visits. I’d recommend the blinds, maybe not the company. Could defiantly see this being an absolute nightmare if you are taking days off work to wait in for them. Anyway all the staff were lovely, blinds are nice but they’re a pain in the bum if your anything like me and hate waiting or being messed round. Just a lot of money spent for that much messing round.
Hannah'S Blinds Ltd.
Eddie Burke
5-Star
3 months ago
Over the moon with our perfect shutter blind, they were always helpful with any questions, fitters showed easy way to remove and put them back up for cleaning Would highly recommend them.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Hannah'S Blinds Ltd.'s customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Hannah'S Blinds Ltd.

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
1102
reviews
Excellent
Good
Average
Fair
Poor
More details

About Hannah'S Blinds Ltd.

Blinds Shops
Liverpool window blind company. Supplying quality and affordable roller, vertical, venetian, wood, shutters, perfect fit, pleated, roman, day/night and motorised blinds to homes and offices across Merseyside.
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