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La Blinds Reviews Summary

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Blinds Shops | Birmingham

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789 Warwick Rd, Tyseley, Birmingham B11 2EL

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about La Blinds?

As of Apr 17, 2024, 135 customers have reviewed this business and rated it 4.3 Star out of 5. Trustguide conducted an in-depth analysis of La Blinds's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 17, 2024
Last updated
April 17, 2024

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La Blinds's customer reviews analysis

An evaluation of the customer reviews for La Blinds Ltd reveals a predominantly positive reputation regarding customer service and product satisfaction. The company appears to have a dedicated employee, Khadija, who is consistently praised for her professionalism, knowledge, and courteous demeanor. Customers appreciate the wide selection of blinds, competitive pricing, and the promptness of delivery and fitting services. Furthermore, the willingness to assist customers, even with products not originally purchased from them, enhances the customer experience and fosters loyalty. Despite these high notes, there are instances of negative feedback that highlight issues with administrative competence, such as incorrect measurements and poor communication, leading to customer inconvenience. Additionally, there have been complaints regarding aggressive sales tactics and poor customer service, suggesting inconsistency in the company's operational efficiency and customer interaction policies.

Positive Feedback

Positive feedback for La Blinds Ltd is dominated by customers' appreciation for excellent customer service, particularly the efforts of a staff member named Khadija, who is repeatedly highlighted for her exceptional service. The company is commended for its extensive and diverse selection of blinds, underlined by the comparably reasonable pricing. The efficiency and professionalism of the fitters have been noted as a strong suit, contributing to a smooth purchase to installation experience. Punctuality and consistent follow-ups with updates on deliveries and fittings were also points of satisfaction among customers. The overall sentiment from positive reviews demonstrates that when La Blinds performs well, it does so with a sense of professionalism and attention to customer needs that result in high recommendations and intent for repeat business.

Concerns and Threads

On the flip side, La Blinds Ltd has faced criticism that indicates certain operational challenges that detract from the overall customer experience. Some reviews recount experiences of incompetence, such as incorrect measurements and oversight in fitting safety latches, suggesting a potential shortfall in attention to detail and administrative processes. Negative interactions have included reports of lost custom due to no-show appointments without rescheduling, aggressive and harassing calls regarding unapproved orders, as well as threatening behavior, highlighting serious concerns about the company's customer service methodologies. These instances reflect a discrepancy between the experiences of different customers and underscore the need for La Blinds to address these issues to maintain and improve customer trust.

Frequently asked questions about La Blinds

Does La Blinds Ltd provide free assistance with replacing parts for blinds not originally purchased from them?

Based on a review, La Blinds Ltd has shown a willingness to assist with replacing parts free of charge, even for blinds that weren't purchased from them, demonstrating commendable customer service.

What is the reputation of La Blinds Ltd when it comes to the selection and pricing of their products?

Customer feedback suggests that La Blinds Ltd offers a wide range of blinds at competitive prices, with many customers expressing satisfaction with the variety and affordability.

Has there been any concern regarding the professional behavior of La Blinds Ltd staff?

Some reviews mention concerns about professional behavior, including cases of aggressive sales tactics and threatening behavior, indicating that while many customers have positive experiences, there are instances where improvement is necessary.

Recent customer reviews and testimonials for La Blinds

La Blinds
Nadeem
5-Star
a month ago
Came in to L.A Blinds as one of my old clips had broken from blinds not purchased from them. Spoke to a lovely lady called Khadija who without hesitation replaced it for me and making sure it was the right clip fitting and for free of charge. What a great customer experience and I sure will be buying my blinds from them in the future. Thank you so much for helping me out!!!
La Blinds
ephraim lobenstein
5-Star
3 weeks ago
I've used them twice now. Absolutely brilliant to work with. Excellent communication, fantastic choice of blinds, super fitters and very reasonably priced. I'd only use them !! Thank you Khadija. Eric
La Blinds
Yasmin Hussain
5-Star
5 months ago
Amazing shop! I was shopping around for blinds went to few places but nothing catch my eye, then contacted LA Blinds read the reviews took a chance I'm glad I did..look no further for you home blinds, the service at LA Blinds was Outstanding the lovely receptionist Khadija was professional and polite she made me feel welcomed in the shop and was very knowledgeable in what blinds I should go for, she showed be variety of different colour blinds and materials..price was very compatible delivered and fitted within a week excellent service beyond what I expected..They are highly professional and reliable, I would highly recommend them to my friends and family and I will be definitely using them again in he future..They are 100% Perfect 💞 👌 Happy Customer 😊 Love my blinds Thank You LA Blinds👍😊💯
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of La Blinds's customers had a positive experience.

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La Blinds

Overall Rating

TrustScore®
A+
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Verified by
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Overall Rating
4.3
/5
135
reviews
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About La Blinds

Blinds Shops
When it comes to interior designs, blinds are a crucial part of a room’s look. The right blinds add a fine touch to any room, rarely achievable with other forms of décor. So you’ve got to select your blinds carefully. And you’ve got to choose a final style and color that’s suitable for your windows, and your design goals. #bestblindsstoreinbirmingham #blindsstoreinbirmingham #cheapestblindsinbirmingham #houseblindsinbirmingham #windowsblindsinbirmingham #localblindsshopinbirmingham #blindsreplacementinbirmingham
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