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Manhattan Blinds Reviews Summary

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Blinds Shops | Liverpool

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121 Brookfield Dr, Fazakerley, Liverpool L9 7AJ

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Manhattan Blinds?

As of Apr 17, 2024, 40 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Manhattan Blinds's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 17, 2024
Last updated
April 17, 2024

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Manhattan Blinds's customer reviews analysis

Manhattan Blinds is receiving a consistently high level of customer satisfaction as evidenced by recent testimonials. Customers have highlighted several key aspects that contribute to the company’s reputable standing. Firstly, commendations regarding service suggest a well-coordinated process from initial consultation to final installation. The professionalism exhibited by team members, particularly those named such as Ben and Brian, indicates a personalized and attentive customer approach. Additionally, the shop staff's responsiveness and effective communication have been appreciated by clients, as well as the speed of service delivery. The range of products available and the quality of the finished installations have also been well-received. Overall, the company’s facilitation of a seamless customer experience across various interaction points—ranging from in-shop assistance to in-home fittings—seems to be a fundamental element of their positive reputation.

Positive Feedback

Positive feedback for Manhattan Blinds is concentrated on several noticeable areas. Customer service is a standout positive, with special mentions of staff members who are not only friendly and polite (such as Brian and Amy) but also highly knowledgeable and professional (such as Ben). The helpfulness of the shop staff in maintaining communication and aiding in selection adds to the customer's ease of experience. Moreover, the company’s efficiency is highlighted through quick turnaround times—from selection and measurement to order completion and fitting. The fitting service, in particular, is cited as professional and tidy. The product quality itself receives praise, with the finished items meeting or exceeding expectations, and the broad selection allowing for ample choice. Last but not least, the company’s after-sales support is appreciated, such as when customers sought help with accessories like brackets and cords.

Concerns and Threads

The compilation of customer reviews provided does not present any significant negative aspects of the customer feedback for Manhattan Blinds. All reviews appear to be quite favorable, with no recurrent complaints or dissatisfaction mentioned. Although the absence of any negative comments is noteworthy, it is important to acknowledge that a wider source of reviews might offer a more balanced view of any potential drawbacks or areas for improvement within the company's operations or customer service.

Frequently asked questions about Manhattan Blinds

Can Manhattan Blinds provide a quick turnaround from consultation to completed installation?

Yes, customers have praised the efficiency of the service provided by Manhattan Blinds, often noting a fast process from the initial selection and measurement to the quick completion and fitting of the blinds.

Do Manhattan Blinds offer a wide range of products and advice?

According to customer testimonials, the company offers a diverse selection of blinds, with staff like Kelly and Brian noted for providing helpful advice to aid customers in their choices.

Is customer support available after purchase, in case any problems arise with the blinds or their fittings?

Manhattan Blinds has received compliments for after-sales support, such as providing additional fittings and parts at a low cost. Customers are advised to contact the company if any issues arise post-purchase.

Recent customer reviews and testimonials for Manhattan Blinds

Manhattan Blinds
reasondiane
5-Star
4 months ago
Just had Manhattan Blinds out again to put some more new blinds up in our living room bay window (that has just being replaced .)Again fantastic service would highly recommend this company . Ben has done a brilliant job again and girls in the shop were so helpful and kept me updated thank you. .
Manhattan Blinds
Rachel N
5-Star
a year ago
Very happy customer. Lots of choice. Kelly really helpful. Brian provided excellent advice too. From initial choices to measuring up to fitting all completed in no time at all. Definitely recommend them !
Manhattan Blinds
Sheila McDermott
5-Star
4 months ago
I was impressed with the service that I received from the young lady Amy.Her knowledge and experience were excellent. My order was ready when she promised and I was very pleased with the finished items. She is a credit to the company.
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Manhattan Blinds's customers had a positive experience.

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Manhattan Blinds

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
40
reviews
Excellent
Good
Average
Fair
Poor
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About Manhattan Blinds

Blinds Shops
Showroom for made-to-measure window blinds and awnings, including venetian blinds and shutters.
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