Review analysis indicates a mixed reputation for The New Yorker Hotel, with guests praising the hotel's convenient location, friendly staff, and the art deco style, while also expressing concerns over room size, outdated facilities, and noise levels. The hotel's proximity to transit hubs like Penn Station and key New York attractions adds to its appeal. Upgrades to suites are well-received, with views and cleanliness being consistent high points. However, the hotel's architecture imposes limitations on space, particularly in standard rooms and bathrooms, with guests over a certain height finding the facilities uncomfortable. The consistent presence of staff contributes to a sense of safety, which is somewhat countered by encounters with homelessness outside the hotel. The dining options within the hotel, including the on-site diner, are generally appreciated for their quality and convenience. On the other hand, issues such as noise insulation, poorly maintained amenities, and occasional staff behavior undermine the overall customer experience, presenting a challenge to the hotel's maintenance of its historic charm.
Positive experiences at The New Yorker Hotel are characterized by the convenience of its location, friendly staff, and the unique art deco aesthetic. Accessibility from major transportation hubs like Penn Station makes the hotel an ideal choice for travelers seeking easy mobility around the city. Furthermore, several reviewers commend the excellent service they received from the hotel staff, particularly noting the helpful front desk personnel and efficient housekeeping. The occasional room upgrade to suites with exceptional views adds to the satisfaction of those guests. The hotel's aesthetic, a nod to its historic art deco roots, also garners appreciation. Overall, for guests emphasizing location, service, and style over modern room amenities, the positives contribute substantively to a favorable impression of their stay.
The New Yorker Hotel faces significant criticism relating to the physical state of its accommodations and the immediate vicinity's social environment. Several reviewers highlight the small size and outdated nature of rooms, with particular discomfort mentioned by taller guests in the bathrooms. The presence of mold, peeling paint, and a perceived lack of upkeep detracts significantly from the charm of the historic establishment. Guests also report poor soundproofing contributing to noise disturbances. Encounters with homeless individuals near the hotel's location have raised safety concerns for some guests. Furthermore, the cost of additional hotel fees not aligning with perceived value creates an added layer of dissatisfaction, with malfunctioning amenities such as vending machines exacerbating this sentiment. These issues combined paint a picture of a hotel that potentially struggles to balance its vintage appeal with the modern expectations of its guests.
Yes, the hotel is highly convenient for both sightseeing and transportation, being located near Penn Station and within walking distance of major attractions such as the Empire State Building and Times Square.
Some guests feel that the rooms and amenities are outdated, with particular concerns raised over the size of standard rooms and bathrooms, as well as the condition of the plumbing and decor.
The hotel staff are noted to regularly monitor public areas, and there is security in the lobby, which contributes to guests feeling safe inside the hotel; however, some guests have noted discomfort due to homelessness around the hotel's external environment.
Relaxed quarters, some with balconies & city views, in a ritzy 1920s hotel offering 3 restaurants.
