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Radisson Blu Hotel Manchester Airport
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Radisson Blu Hotel Manchester Airport Reviews Summary

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Hotels | Manchester

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Chicago Ave, Manchester M90 3RA

Trustguide Rating

TrustScore®
A+
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Radisson Blu Hotel Manchester Airport?

As of Apr 17, 2024, 3414 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Radisson Blu Hotel Manchester Airport's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 17, 2024
Last updated
April 17, 2024

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Radisson Blu Hotel Manchester Airport's customer reviews analysis

Analyzing the latest customer feedback reveals that the Radisson Blu Hotel at Manchester Airport generally upholds a very positive reputation. This primarily stems from its strategic location, appealing to both leisure and business travelers due to the hotel's proximity to airport terminals and transportation links. The hotel's room quality, primarily described as 'clean', 'quiet', 'comfy', and 'spacious', aligns with its reputable brand image, and additional amenities such as tea and coffee facilities and a well-equipped gym with a pool enhance the customer experience. Staff service is received as 'helpful' and 'professional', especially notable in the conference facilities segment. However, some inconsistencies in service quality are indicated by reports of non-communicative staff and lack of clear guidance upon check-in. Short term parking confusion and costly parking fees are notable concerns, as well as high dining costs and issues with WiFi and water pressure in some rooms.

Positive Feedback

The Radisson Blu Hotel at Manchester Airport captures praise for several key reasons. Firstly, its proximity to the airport is highly valued by travelers, with direct walkway access to terminals and a short distance to the airport station. The level of comfort provided is a recurring positive aspect, with clean rooms that come equipped with tea and coffee facilities and comfortable beds. The value provided to business clientele is particularly highlighted in the modern, well-equipped conference facilities and satisfying catering. Furthermore, the added convenience of on-site dining options and an executive lounge with fast internet appeases the needs of discerning customers. Available amenities such as a pool, steam room, sauna, and the provision of towels demonstrate the hotel's commitment to a full-service experience.

Concerns and Threads

Conversely, there are several aspects of the Radisson Blu Hotel at Manchester Airport that detract from its overall reputation and customer satisfaction. A significant point of contention is the cost of extras—with parking fees and the price of food and drinks being cited as expensive. Instances of subpar service in the restaurant and reception potentially undermine the otherwise professional staff demeanor. Additionally, there are operational improvements needed, such as clear signage for short-term parking and more informative receptions to aid new guests. Practical issues arose for some reviewers, such as inadequate water pressure and WiFi performance, which dampen the perceived quality of their stay.

Frequently asked questions about Radisson Blu Hotel Manchester Airport

Does the Radisson Blu Hotel at Manchester Airport offer convenient transportation options?

Yes, the hotel is ideally located within walking distance of Manchester Airport terminals and the airport station, with a direct walkway on the third floor leading into the airport departures area.

Are there any additional costs I should be aware of when staying at the hotel?

Guests should consider the cost of parking, which is £17 for an overnight stay, as well as the higher price points of on-site dining options.

What types of rooms can I expect at the Radisson Blu Hotel at Manchester Airport?

The hotel offers spacious and well-presented rooms with amenities such as fast internet access, complimentary water bottles, and tea and coffee facilities. Guests can also enjoy rooms with runway views.

Recent customer reviews and testimonials for Radisson Blu Hotel Manchester Airport

Radisson Blu Hotel Manchester Airport
Rob Leith
4-Star
2 months ago
Dropped daughter off for an interview. Reasonably easy to access as, thankfully, it is on the periphery of the airport. Very well presented with helpful staff. Would have been 5 stars if the short term parking for drop-off had been made clearer, in terms of non-chargeable signing. Management should be more aware of sensory overload for drivers, who have not visited before.
Radisson Blu Hotel Manchester Airport
stewart mclerie
4-Star
2 months ago
Couldn't get any closer to the airport if we tried . Service from reception staff was what you would expect excellent. Rooms very clean tea and coffee facilities in room and nice two bottles of water for those thirsty travelers. Beds were really comfortable as well.
Radisson Blu Hotel Manchester Airport
sarah fletcher
4-Star
3 months ago
Gorgeous, quiet room on the 6th floor. Had everything you need for an overnight stay. We arrived early, but they stored our cases for us. Had a club sandwich at lunchtime in the bar and then an evening meal (no reservation) in the evening. Staff in the restaurant were efficient but not particularly communicative. We asked for water for the table, but it didn't materialise. At reception, we could have been given better instructions for example we were just handed the room key and sent off without being told how to get to our room, how to check out the following morning, or where the pool etc were. We did find the pool, steam room and sauna later on after googling to see if they existed. Towels are provided and there are showers to use if needs be. It's a 10 min undercover walk to terminal 1.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Radisson Blu Hotel Manchester Airport's customers had a positive experience.

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Radisson Blu Hotel Manchester Airport

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
3414
reviews
Excellent
Good
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Poor
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About Radisson Blu Hotel Manchester Airport

Hotels
Contemporary airport lodging offering modern rooms, plus a trendy restaurant, indoor pool & a spa.
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