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Techy - Lifeline Repairs Atlanta Reviews

Rated 4.7 based on 466 Reviews

2490 Briarcliff Rd NE #50, Atlanta, GA 30329, United States

Mobile Phone Repair

Published on
February 22, 2024
Last updated
March 13, 2024

Reviews Summary

Techy - LifeLine Repairs Atlanta appears to bear a mixed reputation based on recent customer testimonials. While a portion of the reviews applaud the business for its exceptional customer service, quick repair times, and friendly staff, particularly highlighting an employee named Gabriel for his dedication and expertise, there are significant concerns raised by other customers. A few negative experiences involving extended repair durations, lack of transparency, mishandling of devices, and issues with repair quality mar the company's overall standing. Notably, customers commended the no-charge diagnosis policy and the hands-on solution-oriented approach to technical problems. However, operational issues such as lost equipment, staff changes, and inconsistencies in service hours have evidently fueled customer frustration and eroded trust for some.

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What Customers Are Saying About Techy - Lifeline Repairs Atlanta?

Trustguide extracts key phrases from reviews about Techy - Lifeline Repairs Atlanta and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Techy - Lifeline Repairs Atlanta's customers had a positive experience.

Positive
Neutral
Negative

Techy - Lifeline Repairs Atlanta Ratings

5

As of Based on 466 revies as of Feb 22, 2024

Techy - Lifeline Repairs Atlanta Score

As of Based on 466 revies as of Feb 22, 2024

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Customer Reviews

As of Mar 13, 2024, 466 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Techy - Lifeline Repairs Atlanta's publicly available reviews View source

Jessica Knight rated Techy - Lifeline Repairs Atlanta 5 stars
a year ago
This was my first time here and won’t be my last! I felt so comfortable coming in. The repair was quick and done efficiently… But the EXCELLENT AND OUTSTANDING customer service is what stood out to me the most. I definitely would recommend this location to anyone & everyone. Such a perfect experience. Thank you for EVERYTHING!!
Taj rated Techy - Lifeline Repairs Atlanta 5 stars
5 months ago
Pretty terrible experience and transparency. They had my iPad for 2 weeks for a basic screen repair. First the screen was lost in the mail, then the screen was damaged when they received it, then they were going to overnight another one. Got sick of it and eventually just picked up the iPad. Rather pay Apple the extra $50 and get an OEM part that is more reliable anyway.
Shaleen Jain rated Techy - Lifeline Repairs Atlanta 5 stars
5 months ago
These guys are the most earnest, sincere and honest folks I’ve had the pleasure of interacting with. Had a laptop fan issue where the replacement part would cost upwards of $250. Gabriel opened the machine up and fixed it in 5 minutes. Told me I didn’t owe him anything as well! Truly good human beings with high expertise in all things tech-related!

Frequently Asked Questions About Techy - Lifeline Repairs Atlanta

What kind of repair services does Techy - LifeLine Repairs Atlanta offer?

Techy - LifeLine Repairs Atlanta offers a variety of repair services for devices such as laptops, smartphones, tablets, and more. They handle screen repairs, battery replacements, charge port issues, and general troubleshooting.

Does Techy - LifeLine Repairs Atlanta charge for diagnostic services?

No, Techy - LifeLine Repairs Atlanta has a policy of not charging for diagnostic services if the customer decides not to proceed with the repair or if the repair is conducted by their staff.

Can I expect my device to be repaired quickly at Techy - LifeLine Repairs Atlanta?

While many customers have had positive experiences with quick and efficient repairs, there have been instances of delays due to factors such as part availability or logistical issues. It is recommended to communicate with staff for an estimated turnaround time for your specific repair needs.

About Techy - Lifeline Repairs Atlanta

Mobile Phone Repair

LifeLine provides the highest quality parts and service for any device repair. Located in North Druid Hills, all of our technicians are experts at cell phone, tablet, computer, drone repair, and select micro soldering. We service many brands, including but not limited to Apple, Samsung, Google, and Motorola. If you aren't sure what is causing problems with your device, bring it in for a free diagnostic test. We will have your device back up and running again in no time. Also offering mail-in repairs service and a 120-day warranty on all repairs. If you experience any problems with your device within 120 days, we will fix it at no charge. Find out more information on our website, on owning your own franchise in this rapid growing industry.

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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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