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Microtech Reviews Summary

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Mobile Phone Repair | Manchester

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175 Fog Ln, Manchester M20 6FJ

Trustguide Rating

TrustScore®
A+
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Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Microtech?

As of Apr 10, 2024, 384 customers have reviewed this business and rated it 4.8 Star out of 5. Trustguide conducted an in-depth analysis of Microtech's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 10, 2024
Last updated
April 10, 2024

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Microtech's customer reviews analysis

Based on the aggregated customer reviews, Microtech appears to have a robust reputation with regard to electronics repair services. Recurrent themes highlight the company's efficiency, cost-effectiveness, and high-quality customer service. Customers frequently applaud the swift turnaround time for repairs, often citing same-day service as a significant benefit. Reasonable pricing is another aspect that many customers note, positioning Microtech as an affordable alternative to official repair services from original manufacturers such as Apple. The technical skill of the staff is depicted as first-rate, capable of resolving a wide array of hardware issues from mobile phones to gaming consoles. Moreover, Microtech's accessibility, including their weekend and late-night hours, adds to the overall positive impression, facilitating convenience for customers with tight schedules.

Positive Feedback

The positive aspects of Microtech's customer feedback are pivotal in constructing its favorable reputation. Customers consistently commend the quality of service, specifically the professional workmanship demonstrated by the execution of satisfactory repairs across various devices. The value proposition of Microtech is underscored by customer experiences that outline substantial cost savings compared to direct manufacturer services. The company's flexibility and willingness to accommodate requests, such as urgent same-day repairs and operating outside conventional business hours, are highly praised, rendering the service convenient for those in immediate need. Repeat patronage and recommendations showcase a trust in the brand's reliability and service quality, which seems to be a recurring sentiment among the clientele.

Concerns and Threads

Despite the overwhelmingly positive feedback, there are minimal insights into any negative aspects of customer experiences with Microtech from the provided reviews. Without explicit criticisms or elaboration on any potential shortcomings, it is challenging to present a comprehensive perspective on negative feedback. As such, the inconspicuous nature of any negative remarks prevents a balanced discussion on the downsides of the service offered by Microtech. The absence of any detailed dissatisfaction or concerns indicates either an exceptionally positive customer experience or a lack of representation from dissatisfied customers in the data provided.

Frequently asked questions about Microtech

What types of electronic devices does Microtech repair?

Microtech is adept at repairing a broad range of electronic devices including mobile phones, tablets, laptops, computers, and gaming consoles such as Xbox series X and PS5.

How competitive are Microtech's prices compared to official repairs from manufacturers?

From the customer reviews, it can be inferred that Microtech offers very competitive pricing, often significantly lower than that charged by original equipment manufacturers (OEMs) for similar repairs.

Does Microtech offer same-day repair services?

Yes, several reviews indicate that Microtech is capable of performing same-day repairs for various issues, greatly appreciated by customers for its convenience.

Recent customer reviews and testimonials for Microtech

Microtech
David Howard
5-Star
3 weeks ago
Brilliant service and brilliant work. Visited the store today as my phone wouldn’t charge. Guy in the shop gave me multiple suggestions of what we could do. Phone is back working at a more than reasonable price. Honest and excellent service on a Sunday. Faultless experience.
Microtech
Jamie
5-Star
2 months ago
These guys are brilliant. I took an Xbox series x in that had a dodgy HDMI port and they had it completely replaced, with what looks like a much better quality one in around 5 hours! Can't fault them, great workmanship and really reasonably priced.
Microtech
Ann Worthington
5-Star
3 months ago
Excellent service - quick reliable reasonably priced very friendly - I have been four times in the last month with four different devices from four different grandchildren and each repair has been efficiently and quickly carried out - but in the best possible way hope I don’t need to pop in again soon - at least though now I know where to go if I need to and another bonus open Sundays until 5 and late nights until 8 in the week
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Microtech's customers had a positive experience.

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Microtech

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.8
/5
384
reviews
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About Microtech

Mobile Phone Repair
We are a repair and trade center for a wide range of electronics including phones laptops consoles tablets and many more. All of our repairs are done in-house and most are while you wait. We have a team of skilled staff that are ready to help you no matter the problem.
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