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Chicago Gadgets Reviews

Rated 4.7 based on 903 Reviews

4529 N Kedzie Ave, Chicago, IL 60625, United States

Mobile Phone Repair Chicago

Published on
April 15, 2024
Last updated
June 18, 2025

Reviews Summary

Overall, customer sentiment towards this electronics repair and sales shop is highly positive, with reviewers frequently praising the attentive and personable customer service. Staff members like Jackie, Mohamed, Jaqueline, and Ali are singled out for their kindness, honesty, and professionalism. Customers consistently mention clear communication, no-pressure sales tactics, and gestures such as complimentary drinks, setting this business apart from typical gadget stores. Some reviews highlighted minor cosmetic issues, but these were handled with transparent solutions and offers for future remediation, underlining an integrity-driven service approach.

The dominant themes include efficient device repairs for phones, laptops, and gaming consoles, as well as straightforward and flexible sales of phones and related accessories. Many customers noted the shop’s same-day repair capability, competitive pricing, and willingness to go above and beyond—such as charging devices, providing free cases, and maintaining multilingual service. The shop attracts repeat business and referrals, with particular appeal to communities seeking culturally aware staff.

In summary, this electronics repair shop is recognized as a dependable, people-oriented business valued for its fast turnarounds, reasonable prices, and engaging staff. It enjoys a trust-based reputation, built on consistent quality repairs and straightforward trades, solidifying its status as a recommended choice for electronics needs in its local area.
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What Customers Are Saying About Chicago Gadgets?

customer service was amazing

took care of it in such a smooth and respectable manner

fast and efficient the service was

so kind and helpful

Always willing to give you same day service

very great quality with warranty

very pleased with their service

phone was repaired quickly

staff are friendly and helpful

Ali did a bang up job

Trustguide extracts key phrases from reviews about Chicago Gadgets and sort them by sentiment. This gives you a quick view of what customers consistently praise or raise concerns about—without needing to read every review.

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Chicago Gadgets's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%

Chicago Gadgets Ratings

5

As of Based on 903 revies as of Apr 15, 2024

Chicago Gadgets Score

100%

As of Based on 903 revies as of Apr 15, 2024

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Customer Reviews

As of Jun 18, 2025, 903 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Chicago Gadgets's publicly available reviews View source

Naomie Nwagwu rated Chicago Gadgets 5 stars
2 weeks ago
I came in looking for a Galaxy S21, but after testing a few options, I ended up leaving with a Galaxy S22 — in my favorite color, which they mentioned was super rare and the only one they had in stock. It honestly felt like it was meant to be. The customer service was amazing. They took the time to talk with me, charge the phone a bit, and make sure I was happy with what I was buying. No pressure, no rushing — just real energy, good conversation, and respect. The phone is fast, clean, and unlocked. I dropped in my SIM and everything worked perfectly. Even though there was a minor cosmetic flaw on the back, they offered to fix it later for a discount if I wanted, no problem. And just when I thought that was it — they gave me a free drink while I waited. Who does that?! 😄 The vibe was just good all around. Definitely not your typical gadget store. Real recognize real. Thank you again! I’ll definitely be back and I 100% recommend them to anyone who wants quality and integrity in one spot. 🙌
Muhammad Khan rated Chicago Gadgets 5 stars
a month ago
Amazing service! My PS5 was malfunctioning and these dudes took care of it in such a smooth and respectable manner! I’m definitely coming back here again and recommending this place to my friends and family. And, especially, a big shout out to Jackie for providing impeccable service and being so kind.
Rhonda Fisher rated Chicago Gadgets 5 stars
a month ago
I brought my MacBook in because the built-in camera suddenly stopped working, which was a huge problem since I frequently use it for Zoom. The team quickly diagnosed the issue. They had the part in stock and fixed it within a day. Super impressed with how fast and efficient the service was. Everything works perfectly now—camera is crystal clear and fully functional. They were professional and honest. Highly recommend if you're having any MacBook issues!

Frequently Asked Questions About Chicago Gadgets

How quickly can devices be repaired at this electronics shop?

According to customer reviews, many device repairs, such as battery or screen replacements, are handled on the same day—sometimes within just a few hours—if the necessary parts are in stock.

Do staff communicate transparently about device conditions and repairs?

Yes. Reviews indicate staff members honestly disclose any cosmetic flaws and are proactive about providing options and discounts for future fixes, ensuring customers are fully informed before making decisions.

Is multilingual assistance available at the shop?

Yes, reviewers mention staff members who can assist in different languages, including Spanish and Arabic, which supports a more inclusive and accessible environment for diverse customers.

About Chicago Gadgets

Mobile Phone Repair
This company operates as an electronics repair shop, providing device sales and repair services for products such as smartphones, laptops, and gaming consoles. Customers visit the storefront in person, where staff members assist with diagnosing issues, selling new or refurbished electronics, and handling accessory sales.

The shop completes repairs, including battery, screen, and camera replacements, often on a same-day basis. Devices are tested and demonstrated before handover. Staff members communicate directly with customers, sometimes in multiple languages. Additional features include offering warranties on devices, reasonable pricing, and providing flexible solutions for minor cosmetic issues.
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How is this report generated

Trustguide generates concise, neutral summaries of business reviews. By analyzing publicly available feedback from reputable platforms, it highlights common experiences, praises, and concerns. This allows users to quickly understand a business’s reputation without reading every individual review.4o
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