The customer reviews for iRepair Shawlands portray a highly positive company reputation, with the majority of clients experiencing excellent service. The recurrent theme across the reviews is a strong appreciation for the staff's expertise, courteousness, and efficient service delivery. Customers such as Ian speak highly of the professionalism and the promptness of repairs, particularly with iPhone screen and MacBook battery replacements. The level of customer service, including transparency, friendliness, and the willingness to provide detailed advice, has been highlighted as commendable. The store's ambiance, described as 'smart and tidy', coupled with competitive pricing, further contributes to the positive image of iRepair Shawlands. However, not all feedback is without criticism. A small subset of reviews notes dissatisfaction with the quality of the repair, particularly with concerns over the longevity of a replaced phone battery and a failed iPad repair, indicating potential issues with parts quality or service consistency.