T&G Repairs - Phone Repair & Laptop Services logo

T&G Repairs Reviews Summary

Unclaimed

Mobile Phone Repair | Birmingham

Claimed

25 Oak Tree Ln, Selly Oak, Birmingham B29 6JE

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about T&G Repairs?

As of Apr 10, 2024, 932 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of T&G Repairs's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 10, 2024
Last updated
April 10, 2024

Own this business?

Claim your Trustguide profile ans start building genuine reltionship wih your customers.
Claim it today

T&G Repairs's customer reviews analysis

T&G Repairs boasts a robust reputation as a reliable and cost-effective service for phone and laptop repairs, as reflected in the positive feedback from long-term and repeat customers. Customers have consistently highlighted the company's commitment to quality, speed of service, and competitive pricing as key attributes. The company's expertise in handling a broad range of issues, from screen replacements to data recovery, is frequently commended. Furthermore, aspects such as polite and courteous customer service, ability to cater to urgent needs, and flexibility in payment options have contributed positively to the company's standing in the community. The convenience of being open seven days a week and the consistent ability to deliver repairs within a short time frame are recurring themes in the reviews, indicating a strong alignment with customer needs and expectations.

Positive Feedback

T&G Repairs has secured a commendable position in the market, with numerous customers applauding their professionalism, reliability, and efficiency. Highlights from the reviews include the company's swift service, with many repairs executed within the same day, sometimes in under an hour. Expertise and genuine commitment to quality reflect in their capability to handle diverse technical issues, including complex repairs and data retrieval tasks. Competitive pricing and reasonable costs for services rendered further enhance their value proposition. The accommodating and friendly nature of staff, notably Zak, who has been specifically praised for his exceptional customer service, has fostered loyalty among customers who express a willingness to travel from afar owing to the trust and satisfaction established over multiple interactions.

Concerns and Threads

Despite thorough analysis, no significant negative aspects surfaced from the reviews provided. All feedback points toward a remarkably positive customer experience with no direct criticisms or suggestions of dissatisfaction. Absent negative feedback limits the ability to provide constructive critique or identify areas for improvement. However, such absence itself can be indicative of a well-managed service operation that consistently meets or exceeds customer expectations.

Frequently asked questions about T&G Repairs

How quickly can I expect T&G Repairs to complete my phone or laptop repair?

Many customers report that T&G Repairs offers a swift service, with repairs often being completed within the same day, and in some cases, within an hour, depending on the complexity of the issue.

Does T&G Repairs offer competitive pricing for their repair services?

Yes, customers have frequently praised T&G Repairs for providing competitive and reasonable pricing for their repair services, often noting that costs are lower than expected for the quality of service provided.

Is there flexibility in payment options for more expensive repairs at T&G Repairs?

Customers have noted the business's accommodation of flexible payment options, such as paying off more expensive repairs in installments over a week, contributing to the convenience of their services.

Recent customer reviews and testimonials for T&G Repairs

T&G Repairs
Taiwo Onalaja
5-Star
a week ago
T&G Repairs are the BEST in the area. There is a reason for all the good reviews and long-term customers! Myself and my wife have repaired our devices there ever since we moved to the UK. Zak is honest reliable and their services have been ON time and also cost effective with each encounter. They are good people and I cannot recommend them enough. Great service and peace of mind.
T&G Repairs
Stephen Carman
5-Star
a month ago
I have used T and G repairs for a number of years and received consistent, reliable and friendly service. They have repaired computers, replaced charging ports on tablets and repaired screens on phones for me on on many occasions, repair costs are very competitive and they have a good range of accessories for sale. They are open 7 days a week and are always pleasant to deal with. I don't use anywhere else now they are so good. Cheers fellas!
T&G Repairs
Brian Spencer
5-Star
3 weeks ago
For years, i have entrusted T&G repairs with my phone ansd laptop repairs, and i couldnt be happier with their service. Their expertise is genuine and their commitment to quality is commendable. Despite the distance from Harborne, i always make trip to their shop becuase consistently delivery exceptional results
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of T&G Repairs's customers had a positive experience.

Positive
Neutral
Negative
More details
T&G Repairs

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
932
reviews
Excellent
Good
Average
Fair
Poor
More details

About T&G Repairs

Mobile Phone Repair
T&G Repairs is one of the top and well-established mobile phone repair shops in Birmingham - Covering Selly Oak, Northfield, Cotteridge, Weoley Castle, Stirchley, Bournville, Edgbaston, Harborne, Quinton, and Beyond. We’re truly passionate about our work and this is why we’ve been leaders in the industry for over 10 years (and over 100,000 device repairs!). We’ve seen it all—and we’ve fixed it all. When you're in need of fast, reliable repair services for you phone, tablet, laptop or other electronics, depend on the experts at T&G Repairs. At T&G Repairs, all repairs are done in-store Services. iPhone Repair & Services, Samsung Repairs & Services, Huawei. From Screen Repairs to Battery Replacement. Charging Issues to Camera Replacement ...
Expand