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Revive Nails & Co.
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Revive Nails & Co. Reviews Summary

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Nail Salons | Chicago, IL

1144 N Milwaukee Ave, Chicago, IL 60642, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Revive Nails & Co.?

As of Jun 21, 2024, 358 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Revive Nails & Co.'s publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

THE BEST job ever

Great ambience and great service

above and beyond expectations

holy zen heaven!

AMAZING

great experience

in love

extremely efficient and meticulous

amazing job

disappointing experience

About this report

This report was produced by Trustguide on Jun 21, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 21, 2024
Last updated
June 21, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 90% of Revive Nails & Co.'s customers had a positive experience.

Positive
90%
Neutral
0%
Negative
10%
More details
Revive Nails & Co.

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Revive Nails & Co.'s customer reviews analysis

The collective feedback for Revive Nails & Co. suggests it maintains a generally positive company reputation, characterized by a relaxing ambiance and professional service. Customers praise the attention to detail and ability to match nail art to specific events, indicating satisfaction with the personalization and aesthetic aspects of the service. Repeated mentions of the salon's appealing and tranquil environment, as well as the provision of a range of products and styles (including vegan/organic options), contribute to a favorable customer experience. Conversely, isolated feedback concerning durability issues with nail treatments (chipping and peeling shortly after application) and inconveniences due to undisclosed renovations reflect negatively on the service consistency and communication. Overall, while the company appears to have a loyal customer base appreciative of the technicians' expertise, the negative aspects highlight areas for improvement to enhance customer satisfaction further.

Positive Feedback

Positive customer experiences at Revive Nails & Co. are highlighted by the praised professionalism of the staff and their exceptional attention to detail. Technicians are recognized for their diligence, skill in matching clients' desired styles, and precision, which often results in repeat patronage. Clients express personal gratification at the salon's ability to facilitate a peaceful and pampering environment, noting it as a zen heaven and hidden gem. Furthermore, versatility in nail care offerings with options like dipping powder and gel provides a perceived benefit to nail health and aesthetic appeal. Cleanliness and the availability of vegan/organic products cater to those with specific preferences or sensitivities, bolstering the salon’s inclusive appeal.

Concerns and Threads

Despite many positive experiences, Revive Nails & Co. faces some criticism that could impact its reputation. The most notable concerns include the recently reported lack of durability in nail treatments, as customers have experienced chipping and peeling shortly after application. Additionally, the lack of transparency regarding ongoing renovation activities during booking has led to disappointment and inconveniences for clients, impacting their overall satisfaction. These incidents point to a need for improvement in communication with clientele and in maintaining the high standards of service quality that clients have come to expect.

Frequently asked questions about Revive Nails & Co.

Are there any vegan or organic nail polish options available at Revive Nails & Co.?

Yes, Revive Nails & Co. provides a selection of vegan and organic nail polish options, including brands like Zoya, catering to clients with specific preferences or sensitivities.

How does Revive Nails & Co. ensure the durability of its nail treatments?

Revive Nails & Co. normally enjoys a reputation for quality, but there have been recent concerns regarding the durability of nail treatments. Clients can inquire about different nail treatment options that might offer better longevity, and technicians could provide advice on maintaining manicures.

What should I do if I experience issues with my nails after visiting Revive Nails & Co.?

If you encounter issues such as chipping or peeling, it is recommended to contact Revive Nails & Co. promptly to discuss the possibility of a touch-up or remedy for the service provided.

Recent customer reviews and testimonials for Revive Nails & Co.

Revive Nails & Co.
patty stelmaszak
5-Star
a month ago
Cherie did THE BEST job ever. Revive is a relaxing space, Cherie was very professional and did the prettiest nail art that. I told her I was going to a wedding and she matched my dress to the art. Would definitely recommend.
Revive Nails & Co.
Bria Wallen
5-Star
4 weeks ago
I’ve gone to revive nails several times and with no issues. I went this Sunday and my nails started chipping on Monday and Tuesday morning. It’s really a bummer because I leave for a trip tomorrow.
Revive Nails & Co.
Melania Sanchez
5-Star
2 weeks ago
Great ambience and great service by Carmen. The care, precision, and attention to every detail for my nails was above and beyond expectations. My nails always look amazing because of her.
Read all reviews

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
358
reviews
Excellent
Good
Average
Fair
Poor
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About Revive Nails & Co.

Nail Salons
When you need to pause from the busyness of life, come to Revive. You will get quality nail services and care from our team in an environment that invites calmness and peace of mind. Now in our 11th year in business, our specialties include artisanal, long-lasting natural nails, Soft Gel (Apres GelX) and Dipping Powder. We hope you come in to experience our excellent service and the zen energy for yourself.
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