MI CUMBIA⎰Rittenhouse: Wellness, Nails, & Self-Care. logo

Mi Cumbia Reviews Summary

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Nail Salons | Philadelphia, PA

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328 S 17th St, Philadelphia, PA 19103, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mi Cumbia?

As of Jun 22, 2024, 339 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Mi Cumbia's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

best manicure I've ever had

warm and wonderful place

Great experience and very relaxing

truly obsessed with Mi Cumbia

BEST waxing experience

Hands down the best manicure and pedicure shop

so warm and sweet

so amazing experience

so friendly and welcoming

best manicure experience I’ve ever had

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
June 22, 2024
Last updated
June 22, 2024

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Mi Cumbia's customer reviews analysis

MI CUMBIA⎰Rittenhouse has cultivated a strong reputation characterized by exceptional customer service, unique and high-quality treatments, and a warm, family-like atmosphere. Reviews repeatedly praise the professionalism and personability of the staff, accentuating the Welcoming and skilled technicians like Luz, Angelica, and Ofelia are frequently mentioned, along with the salon's dedication to cleanliness and customer comfort. The use of natural ingredients, and a relaxing, clean environment further contribute to the location’s appeal. Customers consistently note that the treatments, which include thoughtful touches like coconut scrubs and warm mango butter massages, provide a sense of relaxation and luxury that transcends the standard nail salon experience. The business also appears to prioritize customer loyalty and familiarity by maintaining consistent technician-client pairings. The cost may be higher compared to other salons, yet customers affirm that the experience and results justify the price. The salon's ability to cater to special occasions while maintaining individualized experiences also stands out.

Positive Feedback

Key positive feedback for MI CUMBIA⎰Rittenhouse centers on their superior customer service and technique, as well as their tranquil and appealing salon environment. Staff members, including Luz, Ofelia, and Sahar, are praised for their kindness, professionalism, and the familial vibes they impart. The use of natural, locally-sourced products is a significant draw for customers, as it ensures a healthier experience without exposure to strong chemical odors. Additionally, the salon prioritizes hygiene by demonstrating the use of sterile tools. The variety of treatments offered, such as manicures with coconut scrub and warm mango butter massages, are not only unique but also consistently described as thoroughly enjoyable and of high quality. Clients also appreciate the convenience and customer-oriented services like text booking, appointment reminders, and the ability to pay online in advance. The salon's inclusivity and specifically welcoming LGBTQIA+ customers contributes positively to its inclusive and accommodating reputation.

Concerns and Threads

There are scarcely any demerits mentioned within the reviews of MI CUMBIA⎰Rittenhouse, with the consensus being overwhelmingly positive. However, it is noted that the pricing can fall on the higher side, which might be a consideration for some potential customers looking for more budget-friendly options. Additionally, while the salon’s booking system is generally praised for its efficiency, the mention of securing appointments a few days ahead indicates that the availability may sometimes be limited, particularly during busy weekend and evening hours. Customers looking for immediate or walk-in appointments might find this challenging.

Frequently asked questions about Mi Cumbia

What makes MI CUMBIA⎰Rittenhouse different from other nail salons?

MI CUMBIA⎰Rittenhouse distinguishes itself with a focus on using natural, locally-sourced products, a commitment to a relaxing and aesthetically pleasing environment, and personalized, high-quality services such as unique scrubs and massages. They are known for their friendly and professional staff, the cleanliness of their salon, and the meticulous, personalized treatment from their technicians.

Is the salon accommodating of special events or group appointments?

Yes, MI CUMBIA⎰Rittenhouse is experienced in handling special events and group appointments. They offer personalized experiences for occasions like wedding parties, including accommodations for celebratory activities such as champagne and snacks, while providing group treatments.

Does MI CUMBIA⎰Rittenhouse offer treatments for all customers, including LGBTQIA+ individuals?

MI CUMBIA⎰Rittenhouse is noted for its inclusivity and is LGBTQIA+ friendly, ensuring that all customers feel welcome and comfortable during their treatments.

Recent customer reviews and testimonials for Mi Cumbia

Mi Cumbia
Cat Keegan
5-Star
2 weeks ago
I'm really not one to write reviews, and manicures are usually just a chore for me. But I just had the best manicure I've ever had!! Luz was so incredible at so sweet. The whole staff felt like a happy family and the vibes were great. The salon itself is beautiful- so unique, relaxing and energizing at the same time. The treatments are so worth it and so unique- I loved the coconut scrub!! 100% will be going back (maybe even tomorrow for a pedicure)!
Mi Cumbia
Clair Oaks
5-Star
4 months ago
What a warm and wonderful place! The staff was friendly and warm and welcoming. Luz was skilled, kind and friendly. I had a pedicure and a manicure with warm mango butter. Massage! What!!?? It was fabulous - lovely people I loved the decor. It was so warm and fun and relaxing! Just what I needed.
Mi Cumbia
Rebecca A
5-Star
5 months ago
I wanted a very simple, natural look and Angelica totally delivered. Great experience and very relaxing. All the ladies were warm, pleasant and welcoming. Highly recommend and would definitely be back!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 100% of Mi Cumbia's customers had a positive experience.

Positive
100%
Neutral
0%
Negative
0%
More details
Mi Cumbia

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
339
reviews
Excellent
Good
Average
Fair
Poor
More details

About Mi Cumbia

Nail Salons
Nestled in the heart of Rittenhouse Square, Philadelphia, MI CUMBIA has captivated its clientele for over 15 years with its exceptional and authentic classic manicures, pedicures, and Colombian-style waxing services. As a premier spa, MI CUMBIA's unwavering commitment to excellence has garnered four "Best of Philly" awards over the years and solidified it’s reputation as one of the nation's most sought-after destinations for high-quality spa manicures and pedicures.
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