The overall company reputation for Paws on Pine is overwhelmingly positive based on the customer reviews. Clients commend the business for its reliability, professionalism, and the high level of personal care provided to their pets. A recurring theme in the reviews is the strong communication skills demonstrated by the Paws on Pine team, as customers frequently mention receiving detailed updates and photographs of their pets, enhancing their peace of mind while away. The level of attentiveness provided to individual pet needs and personalities is notably praised, indicating a tailor-made service approach. With Heather, the owner, being frequently mentioned for her responsiveness and a predisposition to accommodate scheduling, the company appears to maintain a strong relationship with its client base. Furthermore, the consistent reference to the team members as being genuine pet lovers who form bonds with the pets they care for suggests that Paws on Pine not only offers a service but also enriches the lives of its clients’ pets.
Paws on Pine excels in several areas of their pet caring services according to customer feedback. Chief among these is the exceptional level of personal attention each pet receives. Clients report that pets are treated with the same love and care as they would provide themselves, fostering strong bonds between pets and caregivers. Moreover, the reliability and professionalism exhibited by the team are endemic, with customers expressing complete trust in leaving their pets in the company's care. The service's thorough communication is also frequently lauded, with regular photo updates and detailed texts that allow pet owners to stay informed about their pets' activities and well-being. This communicative approach, combined with the company's flexibility in scheduling and responsiveness, amplifies client satisfaction and trust.
The reviews provided do not explicitly outline any glaring negative aspects of customer experiences with Paws on Pine. Due to this lack of directly negative feedback, it is challenging to identify specific shortcomings or areas of improvement purely from the reviews in question. However, for a comprehensive understanding of the service, prospective clients may wish to seek out additional sources or reviews that could potentially shed light on the full spectrum of customer experiences, including any potential negative assessments.
Yes, Paws on Pine pet sitters send detailed texts and photographs to keep you informed about your pet's food intake, bathroom habits, playtime, and overall well-being during each visit.
According to client reviews, Heather and her team are very communicative and adaptable when it comes to scheduling, suggesting that they can accommodate varying schedules and last-minute requests.
Paws on Pine takes the time to find a pet sitter that matches well with the pet's personality to ensure the pet feels safe and at ease, indicative of a personalized and considerate approach to pet care.
5 STAR rated Dog Walking and Cat Sitting company servicing Lower Manhattan. Offering individual and personalized attention to our furry and human clients. Owned and operated in the Financial District, we are the service you can trust. After each walk or visit, we let you know how your fur fam is doing via text or email. With a $4 million insurance and bond policy and strict reference, background and criminal checks for our Pet Specialists, trust us with your fur babies!
