T Dogs Commercial Daycare logo

Top Dog Reviews Summary

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Dog Walkers | Leeds

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Waterloo Way, Bramley, Leeds LS13 2EF

Trustguide Rating

TrustScore®
A+
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F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Top Dog?

As of Apr 15, 2024, 63 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Top Dog's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 15, 2024
Last updated
April 15, 2024

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Top Dog's customer reviews analysis

T Dogs Commercial Daycare appears to maintain a generally positive reputation among its clientele, with services including dog daycare, grooming, and transportation. The company is often commended for their dedicated and professional staff who exhibit a genuine affection towards dogs, as evidenced by numerous reviews praising the staff’s efforts in socializing and caring for the pets. Consistent with these observations, customers have highlighted the positive changes in their dogs’ social skills and behavior. The mention of pets arriving home exhausted suggests a highly active and engaging environment. However, some concerns about staff behavior, specifically rudeness and inappropriate conduct, such as smoking while transporting the dogs, negatively impact the company's reputation. Attention to cleanliness standards, particularly concerning the grooming staff's appearance, has been called into question by a dissatisfied client.

Positive Feedback

Customers of T Dogs Commercial Daycare provide predominantly favorable feedback underscoring several key strengths of the business. There is frequent praise for the enhancement of dogs' social skills and the energetic expenditure they experience during their stays, leading to content and tired pets upon returning home. The described commitment of the staff to pet care, as well as their flexibility in offering transportation services, is a recurring commendation. The grooming services are noted for their quality results, cultivating trust and satisfaction among dog owners. The positive customer sentiment extends to the impact of the daycare on pets' behavior, with several anecdotes of improved demeanor noted by long-term clients.

Concerns and Threads

Despite the majority of positive reviews, T Dogs Commercial Daycare faces some critical feedback concerning staff professionalism and facility practices. A notable negative review comments on the staff's rudeness, paired with concerns about the potential harm from smoking in proximity to the animals and the hygiene of grooming staff. This feedback raises questions about the welfare of the animals in the facility's care and suggests an area where service improvement is advisable. The critique, while isolated, could be enough to deter potential customers who are attentive to care standards and staff conduct.

Frequently asked questions about Top Dog

What services does T Dogs Commercial Daycare provide?

T Dogs Commercial Daycare offers a range of services, including daycare, grooming, and transportation for the convenience of the pet owners.

Are the staff at T Dogs Commercial Daycare trained to socialize and care for different dog breeds?

Yes, numerous reviews indicate that the staff at T Dogs Commercial Daycare are well-regarded for their abilities to improve dogs' social skills and manage various breeds with dedicated care.

Has there been any concern about the safety and hygiene practices at T Dogs Commercial Daycare?

While the majority of feedback is positive, there has been an isolated concern regarding staff smoking near pets and the perceived hygiene of the grooming staff, suggesting an area for potential improvement.

Recent customer reviews and testimonials for Top Dog

Top Dog
Elle Morris
5-Star
6 months ago
Romeo joined Top Dog 2 months ago, and he goes there most weekdays. The team have really made an effort with him, and he has settled in so well. He has a great time, and comes home knackered! They have also helped me out when my car has been in the garage, with offering Romeo lifts to and from daycare. Very friendly and supportive xx
Top Dog
Rebekka Kill
5-Star
3 months ago
Our Whippet puppy Devo loves Top Dog so much! Adele and the team are brilliant with her. We have seen a massive improvement in her social skills, in terms of other dogs and people. She gets picked up twice a week and dropped home again. She is always happy to go in the morning, very excited and wagging her tail. And when she gets back she's clearly had a lot of fun and running about and all she wants to do is cuddle. I'd recommend Top Dog to anyone. Fabulous service, kind and professional staff and really good for young dogs' socialisation.
Top Dog
Jed Wright
5-Star
4 months ago
Have been taking my pup to top dogs for the last month or so. He's turning into a lovely little dog and it's partly down to the socialising he does there. The staff are all super friendly and accommodating. More than happy for Dez to attend day care with Top Dog, he loves it and comes home absolutely shattered everytime he's there. Have also had him trimmed with Top Dog, again great service, after a shampoo and blow dry he was the fluffiest pup ever, for a few days anyway.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Top Dog's customers had a positive experience.

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Top Dog

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
63
reviews
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Good
Average
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