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Top Tails Dog Walking & Pet Sitting

Top Tails Dog Walking & Pet Sitting Reviews Summary

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Dog Walkers | Philadelphia, PA

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4431 Main St, Philadelphia, PA 19127, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Top Tails Dog Walking & Pet Sitting?

As of Mar 13, 2024, 54 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Top Tails Dog Walking & Pet Sitting's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
February 18, 2024
Last updated
March 13, 2024

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Top Tails Dog Walking & Pet Sitting's customer reviews analysis

Overall, Top Tails Dog Walking & Cat Sitting exhibits a stellar company reputation derived from the constant appreciation for their services in customer reviews. Tanya, presumably a key figure in the company, has been consistently praised for her excellent pet sitting abilities, detailed communication, and personalized care. Customers frequently note the peace of mind they receive from regular updates and photos through a user-friendly app, which speaks to the company's effort in leveraging technology to enhance the customer experience. The consistent mention of reliable service, even on short notice, alongside the professional care for pets and respectful treatment of clients' homes, demonstrates a trustworthy and customer-focused business ethos. The visible trend within the feedback also points toward a strong emotional bond formed between the pet sitter and both pets and their owners, further strengthening the company's esteemed reputation.

Positive Feedback

The reviews for Top Tails Dog Walking & Cat Sitting outline several key positive aspects. First and foremost, the communication style of the pet sitter, chiefly Tanya, is consistently highlighted. She is noted for providing detailed updates, often with photos, ensuring pet owners are well-informed and comfortable while away from their pets. Another significant positive feature is the reliability and flexibility of the service, with customers reporting no issues in scheduling, even for last-minute needs. The use of a user-friendly app enhances this aspect by streamlining communication. Moreover, the personalized attention given to the pets, including catering to individual pet needs and forming special bonds, elevates the customer experience. These qualities showcase a genuine care for animal welfare and a dedication to providing high-quality service.

Concerns and Threads

After evaluating the provided reviews for Top Tails Dog Walking & Cat Sitting, it is noteworthy that negative feedback is scarce or non-existent in the given data set. Customer testimonies are overwhelmingly positive, with no recurring complaints or dissatisfaction mentioned. This uniform positivity is indicative of a company that meets, if not exceeds, client expectations. However, without a broader range of reviews, including those that may be negative, it's challenging to present any significant drawbacks or areas of improvement for the company. It is essential to consider a wider sample of Customer feedback for a comprehensive analysis of any negative aspects.

Frequently asked questions about Top Tails Dog Walking & Pet Sitting

How does Top Tails handle last-minute pet sitting requests?

According to customer reports, Top Tails has a reputation for accommodating last-minute pet sitting requests reliably. They employ a user-friendly app to ensure ease of communication and scheduling, even on short notice.

Will I receive updates about my pet during their time with Top Tails?

Yes, Top Tails provides regular, detailed updates and photos after every visit. These updates can be accessed through their app or sent to your email, offering peace of mind regarding your pet's well-being.

Can Top Tails care for pets with special needs or behavioral issues?

The feedback from customers indicates that Top Tails is well-equipped to handle pets with various temperaments and special needs, providing personalized and kind attention to ensure all pets are comfortable and well-cared-for.

Recent customer reviews and testimonials for Top Tails Dog Walking & Pet Sitting

Top Tails Dog Walking & Pet Sitting
Jacqueline Rose
5-Star
5 months ago
As a sometimes anxious cat parent, I have felt to much more comfortable when I'm away knowing Tanya will be caring for my cat. She is great about sending along photos and updates and letting us know our cat is doing well, whether we're away for a weekend or a longer trip. It's also never been a problem to book cat sitting even on fairly short notice and the app makes it very easy to communicate. I'd definitely recommend Top Tails to anyone in the area looking for a pet sitter!
Top Tails Dog Walking & Pet Sitting
Phillip Clayman
5-Star
a month ago
Tanya is an excellent pet sitter. She communicates after every visit and sends pictures so I don’t miss my boy too much. If you want peace of mind knowing your pets and home are cared for when you’re away, Top Tails is the way to go.
Top Tails Dog Walking & Pet Sitting
nicole dison
5-Star
8 months ago
Our fur baby Lexi loved Tanya immediately. She loves their long walks and we love the wonderful updates! Tanya sends the best photos and is very communicative and super reliable. Top Tails came highly recommended from friends and has been great!!
Read all reviews

Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Top Tails Dog Walking & Pet Sitting's customers had a positive experience.

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Top Tails Dog Walking & Pet Sitting

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
54
reviews
Excellent
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About Top Tails Dog Walking & Pet Sitting

Dog Walkers

Dog Walking in Manayunk and Roxborough, Philadelphia. Award-Winning Professional Pet Care since 2005. People take notice when passion drives a business. We are caring, patient and loyal. We really love what we do. Contact us today for dog walking or cat sitting services!

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