This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.
What do customers say about Oh My Dog?
As of Mar 31, 2024, 18 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Oh My Dog's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.
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Created by
Trustguide
Published on
March 31, 2024
Last updated
March 31, 2024
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As of Mar 31, 2024, 18 customers have reviewed this business and rated it 5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.
The accumulation of customer reviews for Oh My Dog! presents a consistently positive reputation for the company, with Laura as the focal point of client admiration. Customers frequently describe Laura as reliable, trustworthy, and a genuine animal lover, which speaks volumes about her interpersonal and professional skills. The longevity of her service for several clients, including those who have utilized her for multiple years, underscores a sustained commitment to quality. A theme of trust pervades the feedback with numerous clients comfortable granting Laura access to their homes. Dogs' eagerness and anticipation for her arrival is repeatedly highlighted, indicating Laura's success in establishing strong, positive relationships with the animals in her care. Client satisfaction is bolstered by her flexibility and communication skills, as well as her particular attention to detail when managing pets with specific needs such as food intolerances or nervous temperaments.
Positive Feedback
Key positive aspects gleaned from customer feedback include Laura's profound reliability and consistency which are heavily emphasized. Clients express high levels of trust in Laura, not only with their beloved pets but also with access to their homes. This trust is reinforced by reported punctuality and effective communication. Laura's ability to connect with animals is another significant positive, characterized by pets eagerly awaiting her visits and displaying visible happiness post-walks. The personalized care, including updates with pictures, tidying up messy pets, and adhering to dietary restrictions, cultivates client reassurance in her services. Laura's flexibility and willingness to accommodate last-minute requests further add to the convenience and appeal of Oh My Dog! services.
Concerns and Threads
The reviews provided do not directly mention any negative aspects of the services rendered by Oh My Dog!. Customers appear to be decidedly satisfied, leaving out critiques or suggestions for improvement. Although the absence of negative feedback cannot conclusively establish a perfect service, it does indicate that any such issues are either rare or have not been significant enough for clients to raise in their reviews. This could be partly due to Laura's reported professionalism and proactive approach to resolving potential issues, such as ensuring pets with special needs are well looked after.
Frequently asked questions about Oh My Dog
Can I trust Oh My Dog! with home access for pet care services?
Yes, numerous customers have entrusted Laura with access to their homes for dog walking and pet care services, citing her as reliable and trustworthy.
How does Oh My Dog! accommodate pets with special needs or behaviors?
Laura is attentive to pets with specific needs, such as dietary restrictions or nervous temperaments. She is praised for her personalized care and ensuring the safety and happiness of the pets.
Is there a possibility for last-minute pet care arrangements with Oh My Dog!?
Yes, Laura has been commended for her flexibility in accommodating last-minute requests, suggesting a willingness to work with client schedules.
Recent customer reviews and testimonials for Oh My Dog
jacqueline heffernan
5-Star
a year ago
Laura is reliable, trustworthy and absolutely brilliant with dogs. She has walked my Labrador daily for months while I recovered from a foot injury. She turns up regularly with a sunny smile. I had no problems giving Laura access to my home when we could not be here to let her in. Would not hesitate to recommend her and my dog says the same too.
jane evans
5-Star
2 years ago
Laura has provided a fabulous service to us over the last few years. We started off using her cat sitting service when we were away - our cat loves her and always seems very happy when we return. Laura always sends us daily updates and pictures of our cat when we're away which always reassures us. When we got our puppy, we instantly thought of Laura and her dog walking service to help socialise her with other dogs. Fast forward a year, and our dog sits at the door and waits every "Laura Day". She loves her walks and always seems happy on her return.
I'd have no hesitation to recommend Laura for her cat sitting or dog walking services - and already have. Laura always takes time for an update and we always know that she has our pets' best interests at heart.
Kyla Raetz
5-Star
2 years ago
So glad we found Oh My Dog! Laura has been walking our dog for several years now—Laura takes such good care of her, and our pup always has a blast! Laura always goes above and beyond, tidying our pup up when she’s found a mucky puddle, taking good care so she doesn’t eat any of her food intolerances, and being flexible when she was ill recently. I would definitely recommend Oh My Dog to anyone.
Trustguide uses artificial intelligence to provide concise, neutral, unbiased, and objective summaries of business reviews. This synthesis allows our users to efficiently comprehend the experiences, praises, complaints, and inquiries of existing customers. The summaries are derived from popular review websites, ensuring that the source material is both reputable and publicly accessible.
Passionate and reliable dog walking and cat sitting in North Edinburgh. Areas of Edinburgh covered - Trinity, Newhaven, Warriston, Inverleith, Stockbridge, Canonmills, Broughton, New Town and surrounding areas
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