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Jordan'S Pet Care

Jordan'S Pet Care Reviews Summary

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Dog Walkers | New York, NY

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68 3rd St. Office 24, Brooklyn, NY 11231, United States

Trustguide Rating

TrustScore®
A+
A
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C
D
F
Graded by
Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Jordan'S Pet Care?

As of Mar 13, 2024, 157 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Jordan'S Pet Care's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
January 29, 2024
Last updated
March 13, 2024

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Jordan'S Pet Care's customer reviews analysis

Evaluating the reputation of Jordan's Pet Care based on recent reviews reveals a predominantly positive customer experience. Clients perceive the service as highly professional, with specific accolades regarding its personalized care, encompassing not only walks but also attention to pets' individual needs, playtime, and thorough updates. The use of a straightforward online scheduling system and the 'Time to Pet' app has been consistently highlighted, offering user-friendly interfaces that enhance customer peace of mind and contribute to the company's organizational excellence. The readiness to manage pets with special medical requirements and the ability to accommodate last-minute requests also stand out, painting Jordan's Pet Care as a reliable and flexible service provider. The long-term relationships fostered between the walking/sitting staff and the pets, as well as the detailed communication provided after each visit, solidify the company's reputation for a caring and engaged team that treats pets as their own.

Positive Feedback

The most commendable aspects based on the customer feedback center around Jordan's Pet Care's exceptional professionalism and deeply personalized approach towards pet care. Customers are exceedingly satisfied with the attention to detail, particularly the way walkers and sitters play with, feed, and maintain pets' routines, extending beyond mere walking to genuine companionship. Pet owners appreciate the thoroughness of updates, often accompanied by detailed reports and pictures, ensuring that owners remain connected to their pets even in their absence. Another appreciated facet is the reliability and adaptability of the service, including the accommodation of pets with special needs and the capacity to handle last-minute service requests efficiently.

Concerns and Threads

Despite the overwhelmingly positive reviews, the data presented does not pinpoint explicit negative feedback for Jordan's Pet Care. However, potential areas of concern for any pet care service that could implicitly affect customer satisfaction might include the handling of very specific or complex pet care instructions, the consistency of care when different sitters or walkers are involved, and the pricing compared to other pet care options. Future reviews may provide more insight into these aspects.

Frequently asked questions about Jordan'S Pet Care

How does Jordan's Pet Care handle pets with special medical needs?

Jordan's Pet Care is reported to be extremely professional and capable of handling pets with specific medical needs, administering necessary medications, and ensuring the pet remains happy and healthy while their owners are away.

What is the process for scheduling services with Jordan's Pet Care?

The company has a user-friendly online scheduling system and utilizes the 'Time to Pet' app, allowing for easy booking of services and management of pet care details.

Can I expect consistent care if different walkers or sitters service my pet?

Customers have expressed high satisfaction with the consistency of care provided by Jordan's Pet Care staff. The team is well-regarded for building long-term relationships with the pets they service, indicating a consistent quality of care.

Recent customer reviews and testimonials for Jordan'S Pet Care

Jordan'S Pet Care
Douglas Bearak
5-Star
6 days ago
Nellie’s treated so well on her walks with Parker. They go above and beyond to make my puppy feel loved and cared for. They don’t just walk my little girl, but also plays with, cleans after and refills food/water. The system for scheduling is very straightforward.
Jordan'S Pet Care
Becca Herries
5-Star
3 months ago
Jordan's Pet Care is the BEST pet sitting service in Brooklyn! I have a sweet cat who needs specific medications daily, and Jordan's team did an amazing job of caring for him while I was away. It's always stressful to leave your pet, particularly when they have medical needs. However, Jordan's Pet Care was extremely professional and made sure that my cat was happy and healthy. They also could not have been more kind, and they're incredibly organized. Their online system is so user-friendly and gives you the peace of mind that everything is taken care of. I definitely will be using them again and again!
Jordan'S Pet Care
Carla Miller
5-Star
2 months ago
Jordan's Pet Care is simply the best!! We couldn't imagine entrusting our pup to any other service. All of the walkers are kind, friendly, engaged, and are true animal lovers. Their exuberance really shows, and they leave the most hilarious and adorable visit reports, complete with pics of the walk! We've also used Jordan's for overnight boarding services, and they're equally tip-top in that arena, as well. Can't recommend them more highly. You won't be disappointed!!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Jordan'S Pet Care's customers had a positive experience.

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Jordan'S Pet Care

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
157
reviews
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Good
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About Jordan'S Pet Care

Dog Walkers

Jordan's Pet Care is a boutique dog walking and pet care service in Park Slope, Brooklyn and the surrounding neighborhoods. We offer the personal attention, comfort, and reliability of an individual dog walker with the flexibility of a pet care company in order to meet and exceed all of your pet care needs. We specialize in offering the highest level of dog walking and cat care as well as excellent customer service. At Jordan's Pet Care we take pride in treating all animals with compassion, love, and respect.

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