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Ozzies Fur-Ever Friends

Ozzies Fur-Ever Friends Reviews Summary

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Dog Walkers | Manchester

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6 Fitton Ave, Manchester M21 7HU

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Ozzies Fur-Ever Friends?

As of Mar 13, 2024, 50 customers have reviewed this business and rated it 5 Star out of 5. Trustguide conducted an in-depth analysis of Ozzies Fur-Ever Friends's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 9, 2024
Last updated
March 13, 2024

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Ozzies Fur-Ever Friends's customer reviews analysis

Ozzies Fur-ever Friends appears to have a robustly positive reputation based on the reviews provided. Customers express a high degree of satisfaction with the services offered, especially praising the dog walking and daycare services. A common thread among the testimonials is the appreciation for the personalized attention their pets receive. The affectionate care provided by team members, particularly named individuals such as Faye, is highlighted as being exceptional. Clients also value the effective communication facilitated through service reports and photos, which contribute to peace of mind regarding their pets' well-being. The online booking system receives commendations for its ease of use and flexibility, an aspect that seems to resonate with customers' need for reliable and adaptable pet care solutions. While instances of negative feedback are not present in the provided reviews, it is important to continue monitoring customer experiences to maintain a comprehensive understanding of the company's performance over time.

Positive Feedback

Key positive aspects from customer feedback include a high appreciation for the personalized and affectionate care provided by Ozzies Fur-ever Friends' team, with particular praise for their staff member, Faye. The group walks and the attention to pets with specific needs, like dogs overwhelmed by larger daycare environments, are commended. The convenience and efficiency of their online booking system enhance customer experiences by offering a simple and flexible scheduling process. Additionally, the thoughtful provision of daily service reports and photos is a standout feature that provides transparency and reassurance to pet owners. Moreover, consistent mentions of pets returning home happy and ready for a rest suggest that animals are participating in fulfilling activities suited to their needs and temperaments.

Concerns and Threads

The reviews provided do not include explicit criticism or negative experiences from the customers of Ozzies Fur-ever Friends. Given the absence of complaints or dissatisfaction, it is difficult to draw out specific areas of service improvement from the feedback supplied. However, the absence of negative reviews cannot guarantee that all customer experiences have been flawless. It is crucial for the company to maintain open channels for feedback to ensure any latent concerns are captured and addressed promptly, thus upholding the high standard of service that is repeatedly mentioned in the positive reviews.

Frequently asked questions about Ozzies Fur-Ever Friends

What services does Ozzies Fur-ever Friends offer for dogs?

Ozzies Fur-ever Friends offers a variety of services including dog walking, group walks, puppy walks, dog daycare, and home boarding.

How does the Ozzies Fur-ever Friends booking system work?

Ozzies Fur-ever Friends has an online booking system that is praised for being user-friendly and flexible. It allows pet owners to easily schedule services according to their needs and make changes when necessary.

Does Ozzies Fur-ever Friends provide updates about my pet’s experience?

Yes, Ozzies Fur-ever Friends provides daily service reports complete with photos, giving you a glimpse of your pet's day and reassurance about their well-being.

Recent customer reviews and testimonials for Ozzies Fur-Ever Friends

Ozzies Fur-Ever Friends
Sophie Liu
5-Star
a week ago
We’ve been using Ozzies dog walking service since October and they are fantastic. Such a wonderful service and team, Jack loves his walks and always comes home ready for a nap! The online booking system is very easy to use and the service report photos are great.
Ozzies Fur-Ever Friends
Antony Beighton
5-Star
a week ago
Our Frenchie Dougie absolutely loves his walks! He’s a dog that found doggie daycare to be too much, too many dogs, so the group walk is perfect for him. Faye and the team take such good care of him, and I love the service report. Highly recommend
Ozzies Fur-Ever Friends
Alice Hinde
5-Star
5 months ago
When we rescued our puppy Daisy from a Bulgarian shelter 5 months ago, we met a dog who loves everything and everyone, but desperately needed a confidence boost with a lot of things. After trying a bigger local warehouse style daycare a couple times, the sheer scale was all just far too much for her and she’d come back in a bit of a daze. We never got updates and never felt confident she was really enjoying it. We set out to find something more tight knit and relationship focused, and Ozzies Fur Ever Friends was just that. After some initial nerves, Daisy now cannot wait for her daycare, bounds off to the car, and comes back super happy, calm and ready for a nap! She loves the whole team and is always so happy to see them, shes especially fond of Yuki who really helped at the start bringing her around and giving her confidence. For us, the photo/notes updates we get after any service are a great feature, and the flexibility and simplicity with booking and transport works perfectly for us. Thank you Faye & team!
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Ozzies Fur-Ever Friends's customers had a positive experience.

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Ozzies Fur-Ever Friends

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
5
/5
50
reviews
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Good
Average
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About Ozzies Fur-Ever Friends

Dog Walkers

Dog Walking and Cat Sitting in Didbury & ChorltonWelcome to Ozzie’s Fur-ever Friends! Friendly & fun pet care services in South Manchester

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