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Mma Transfers
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Mma Transfers Reviews Summary

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Taxis | Manchester

3000 Aviator Way, Wythenshawe, Manchester M22 5TG

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Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mma Transfers?

As of Mar 29, 2024, 565 customers have reviewed this business and rated it 4.7 Star out of 5. Trustguide conducted an in-depth analysis of Mma Transfers's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 29, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
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Published on
March 29, 2024
Last updated
March 29, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mma Transfers's customers had a positive experience.

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Featured review

As of Mar 29, 2024, 565 customers have reviewed this business and rated it 4.7 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

Link to verified review

Mma Transfers's customer reviews analysis

MMA Transfers possesses a reputation that can generally be characterized as favorable with attention to reliability and professionalism. Customers have repeatedly praised aspects such as timely service, friendly and courteous drivers, and effective communication, particularly through WhatsApp for real-time updates. The emphasis on pre-booking and clear instructions for a seamless experience is echoed by many reviewers. However, isolated incidents of service disruption and communication lapses reflect that the company's operational consistency could be improved. Overall, the prevalent customer sentiment is satisfaction with a few areas identified as needing attention to maintain customer trust and service integrity.

Positive Feedback

The overwhelmingly positive feedback highlights several key aspects of MMA Transfers that suggest a high level of customer satisfaction. The reliability of the service is one such aspect, with emphatic mentions of on-time pickups and efficient route management, ensuring prompt arrivals. Customer service is another strong suit for this company, with drivers frequently described as friendly, polite, and accommodating, contributing to a pleasant journey experience. Added to this is the convenience of having direct door-to-door transport with luggage assistance. Furthermore, professional communication, especially through WhatsApp, keeps the customers well-informed and offers a sense of safety and personal attention.

Concerns and Threads

Despite the general positivity around MMA Transfers, certain negative experiences have blemished its reputation. One recurring criticism relates to the failure of some drivers to read social cues from passengers desiring quiet. This indicates a need for enhanced training in customer interaction and sensitivity. Additionally, an instance of a missed appointment due to a driver's breakdown and subsequent communication breakdown with the company casts a shadow on the overall dependability of the service. Such lapses in reliability and communication are critical areas for MMA Transfers to address in order to maintain customer trust and avert potential damage to their reputation.

Frequently asked questions about Mma Transfers

How can I ensure a smooth experience with MMA Transfers?

For a smooth experience with MMA Transfers, it is recommended to book your transfer at least 24 hours in advance and follow the booking steps provided by the company. Ensure communication via WhatsApp for updates and driver information.

What makes MMA Transfers stand out from other services?

MMA Transfers is noted for its reliability, punctuality, and friendly service. Its door-to-door service, real-time communication, and courteous drivers provide a personalized and convenient travel experience.

What should I do if I prefer a quiet journey?

If you prefer not to have conversation during your journey with MMA Transfers, it is advisable to communicate your preference to the driver at the beginning of the trip to ensure a comfortable ride according to your wishes.

Recent customer reviews and testimonials for Mma Transfers

Mma Transfers
Andrew V.
5-Star
2 months ago
Great driver, friendly and fun. This company was rated as much more reliable than others and they delivered. Make sure to pay at least 24 hours in advance and you won't have any issues. Well worth the cost for the piece of mind. When you have a flight to make, this is your best bet in Manchester.
Mma Transfers
Janine I
5-Star
3 months ago
Really good service, perfectly on time and very courteous and friendly driver, vat reciept emailed for expenses claim. There are several steps when booking, if you follow the steps clearly outlined by MMA there are no problems, no cancellations or confusions which others have spoken about. Very clear messaging from MMA and really great service. Will absolutely use again.
Mma Transfers
Tracy Whelan
5-Star
4 days ago
This was our first experience of using MMA and we had booked them to take us from an airport hotel into Deansgate for a restaurant booking. Paul Jr arrived early, sent us a message via Whatsapp to let us know he was outside and we had a great journey. We had also booked a return journey for later that night and asked Paul Jr if he would pick us up and he said he thought it would be someone else.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.7
/5
565
reviews
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About Mma Transfers

Taxis
3000 Aviator Way, Wythenshawe, Manchester M22 5TG
Visit website
+441613270405
MMA Transfers is a top taxi service for Manchester Airport, offering private transportation to and from the airport. Our services include private hire taxis and minibuses, providing seamless travel to and from Manchester Airport. We have everything needed for efficient pre-booked taxis to Manchester Airport. Our experienced drivers are well-trained and knowledgeable, providing a secure and reliable service. They navigate the local roads with expertise, enhancing your overall travel experience. You can rely on us to make your journey smooth and enjoyable with a meet-and-greet service and 24-hour customer service.
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