According to customer feedback, there have been instances of discrepancies between the initially quoted fare and the actual price at the time of pickup. It is advisable to confirm whether the quoted price is a fixed fare and obtain confirmation in writing or through the company's app when booking.
If a taxi from Amber Cars arrives late and impacts your schedule, it's recommended that you report the incident to their customer service. Ask about the company's policy on compensating for such inconveniences and keep a record of your communication for any follow-up actions.
The reviews indicate that Amber Cars has had several instances of punctuality issues. While some drivers are praised for reliability, late arrivals have been a recurrent theme. For time-sensitive travel, consider the potential risk of delays and have a backup plan if possible.