Based on customer reviews, Birmingham Taxis is known for having a reliable and easy booking process, with clear communication and updates provided via email or phone. Customers report that booking can be easily made online or through email, and drivers often confirm the details to ensure smooth service delivery.
Reviews suggest that drivers from Birmingham Taxis are frequently commended for their punctuality and professionalism. They are recognized for being helpful, respectful, and for offering a pleasant service experience. Vehicles are also noted for their cleanliness.
While there are no specific policies mentioned in the reviews, one incident indicates a potential area for improvement in managing early flight arrivals. Customers are advised to discuss potential flight delays or early arrivals with the company beforehand to ensure a driver is available at the correct time.
