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Mimosa Beauty Salon
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Mimosa Beauty Salon Reviews Summary

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Nail Salons | Washington, DC

1623 Connecticut Ave NW, Washington, DC 20009, United States

Trustguide Rating

TrustScore®
A+
A
B
C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mimosa Beauty Salon?

As of Jun 21, 2024, 1961 customers have reviewed this business and rated it 4.6 Star out of 5. Trustguide conducted an in-depth analysis of Mimosa Beauty Salon's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

happy with the outcome of my gel mani

17 days since I got these dips

always a treat

the best nail tech hands down

sooooo cool and awesome

happy with the outcome

They had the magnetic cat eye polish

My nails look lumpy

extremely careless and quite rude

chipped less than 24 hours later

definitely not worth it

About this report

This report was produced by Trustguide on Jun 21, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
June 21, 2024
Last updated
June 21, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that 70% of Mimosa Beauty Salon's customers had a positive experience.

Positive
70%
Neutral
0%
Negative
30%
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Mimosa Beauty Salon

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Mimosa Beauty Salon's customer reviews analysis

Mimosa Salon appears to cater to its clientele with a diverse range of nail services, evidenced by customer remarks on gel and dip manicures, as well as pedicures. Positive reviews frequently commend technicians for their attention to detail and durable results, with specific technical praise for the salon's ability to maintain nail integrity over extended periods. Furthermore, the vast color selection and price competitiveness add to the salon's favorable reputation. However, there are notable instances of customer dissatisfaction, particularly concerning uneven nail applications, perceived rushed services, and in some extreme cases, reports of rudely delivered service and disregard for customer comfort following minor accidents. The management and customer interaction staff, especially certain technicians like Nick and Nikki, receive high praise, which serves as a testament to the personalized service experience some customers have encountered.

Positive Feedback

Mimosa Salon's strongest suits are the proficiency and skill of certain nail technicians, with multiple reviews singling out individuals such as Ha Nguyen, Nick, CeCe, Vivian, and Candy for providing exceptional service. The outcome of their work is often described as impressive and durable, which is a significant positive attribute for nail services. Customers also appreciate the extensive polish selection, hinting at personalized and updated offerings that align with current trends. Competitive pricing and treatments that cater to particular client needs, such as those sensitive to tickling during pedicures, contribute to an overall positive impression of the salon. The salon's ability to provide quick services for walk-ins is another asset noted by satisfied customers.

Concerns and Threads

The occurrence of rushed services and less-than-stellar quality, including lumpy applications and premature chipping, points to inconsistencies in service delivery at Mimosa Salon. Customer experiences reflecting poor workmanship and lack of care when performing delicate tasks such as applying liquid gel extensions have led to disappointment, especially when the perceived value did not match the cost. Additionally, professional conduct is called into question, as some reviews detail negative interactions with staff, including instances of perceived rudeness and inadequate response to accidents. These issues, particularly surrounding customer care and service responsiveness, highlight areas where Mimosa Salon would benefit from improvement.

Frequently asked questions about Mimosa Beauty Salon

Can you walk in to get a service at Mimosa Salon or is an appointment necessary?

While Mimosa Salon appears to accommodate walk-ins, as evidenced by reviews from customers who received prompt services without a prior appointment, it is likely advisable to schedule an appointment to ensure availability, especially if you have a preferred technician or specific time in mind.

Does Mimosa Salon offer an extensive selection of polish colors and types?

Yes, customers have noted that Mimosa Salon offers an extensive and impressive selection of polish colors and types, including unique options like magnetic cat eye polish, which aligns with the latest trends in nail fashion.

What should I do if I am dissatisfied with the manicure or pedicure service at Mimosa Salon?

If you experience dissatisfaction with the service at Mimosa Salon, it is recommended to communicate your concerns to the staff or management promptly. They may offer to correct the service or provide a solution to ensure you are satisfied with the outcome.

Recent customer reviews and testimonials for Mimosa Beauty Salon

Mimosa Beauty Salon
Tess Johnson
5-Star
6 days ago
I am so happy with the outcome of my gel mani at Mimosa! I made an appointment for noon on a weekday and was promptly taken in (although I was definitely awed and overwhelmed by the infinite options for gel polishes!). My manicurist worked extra hard to remove the dip powder-like gel manicure I already had, and helped me find a sheer gel color perfect for the summer! She has a great attention to detail. Looking forward to coming back for my next mani/pedi!
Mimosa Beauty Salon
Erika W
5-Star
a month ago
It has been 17 days since I got these dips (on natural nail) at Mimosa. This is even the “bad” hand of the two; it only has two spots of super minor chipping that I haven’t even needed to touch up. Utterly incredible. Even the guy I’m seeing was impressed when he realized I hadn’t gotten a fresh set 😂And Mimosa was cheaper than the nail place I went last time, where they were crooked and chipping within four days! Ha Nguyen was my nail artist- I don’t remember what name she goes by in the shop. But I’m never ever going to anyone else again 😂
Mimosa Beauty Salon
Kiasia Roxbury
5-Star
2 months ago
while the staff were friendly the outcome was not worth it. i got the liquid gel extension with a design , i’ve gotten these before at another salon and the difference was drast. My nails look lumpy and the paint has bubbles in it. My thumb nail looked absolutely out of proportion compared to my other nails and all together i paid 105$ for what looks like a rushed job.
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.6
/5
1961
reviews
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Average
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