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Mia Nails Covent Garden

Mia Nails Covent Garden Reviews Summary

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Nail Salons | London

61 Endell St, London WC2H 9AJ

Trustguide Rating

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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mia Nails Covent Garden?

As of Mar 13, 2024, 152 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Mia Nails Covent Garden's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 8, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mia Nails Covent Garden's customers had a positive experience.

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Mia Nails Covent Garden

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Mia Nails Covent Garden's customer reviews analysis

An analysis of the customer reviews for Mia Nails Covent Garden suggests a consistently positive overall reputation, with a focus on quality service, skilled nail artistry, and a welcoming environment. The recurring themes include the salon's variety of services and color options, particularly for classic, shellac, and powder manicures. Clients have highlighted that the nails done at Mia Nails tend to be stronger and healthier, also noting the salon's efficiency and friendliness of the staff. The interior decor and absence of a strong acetone smell contribute to a more pleasant experience. However, there are reports of inconsistencies with individual experiences, including issues with nail care, appointment confusion, and in some cases, a perception that the focus on profit may eclipse client well-being.

Positive Feedback

The positive aspects of Mia Nails Covent Garden, as reflected in customer feedback, include an extensive range of color options and services—accommodating a range of preferences from nail extensions and designs to manicures and gel treatments. Staff expertise in nail art is frequently mentioned, with particular praise for the salon's ability to replicate requested designs with precision and creativity. The atmosphere of the salon is often depicted as friendly and accommodating, drawing clients back repeatedly. Many reviews commend the lasting quality of the manicures and the decorated studio environment. Added benefits such as loyalty programs and discount opportunities are also appreciated by customers, enhancing the perceived value of their services.

Concerns and Threads

Despite many positive reviews, Mia Nails Covent Garden faces criticism over a few aspects of their service delivery. Instances of disappointment pertain to the overuse of electric drill files, which some clients find overly aggressive, potentially leading to weakened or sensitive nails post-service. Feedback also indicates a lack of meticulousness during the application process, resulting in uneven application or premature chipping of the polish. The multiplicity of staff handling various stages of the manicure creates discomfort for some clients, suggesting a preference for consistency in service providers. These points of dissatisfaction hint at a requirement for improved standardization in service quality and attention to nail health.

Frequently asked questions about Mia Nails Covent Garden

Are the nail art designs created at Mia Nails Covent Garden hand-painted or are they stickers?

At Mia Nails Covent Garden, nail art designs are hand-painted by skilled technicians, as attested by several customers who have received customized designs, including intricate artwork inspired by movies and animations.

If an issue occurs with my manicure, such as chipped polish, how does Mia Nails Covent Garden address it?

The salon is known for its customer service and is reported to quickly rectify any issues such as chipped polish, suggesting that customers can expect responsive aftercare should a problem arise.

Does Mia Nails Covent Garden have arrangements for walk-in appointments?

While appointments are recommended, several reviews indicate that Mia Nails Covent Garden tries to accommodate walk-ins where possible, highlighting their flexibility and willingness to serve clients without prior bookings.

Recent customer reviews and testimonials for Mia Nails Covent Garden

Mia Nails Covent Garden
Lauren Ione
5-Star
2 months ago
I have been coming to this salon since 2019 and always have great service here. The staff are always friendly and efficient while also doing a great job. Plenty of colour options for classic, shellac and powder manicures. My nails are so much stronger and healthier since I’ve been coming here. I’ve had nail art done here too and they always manage to perfect whatever I’ve asked for. Definitely the best nail salon in central London, I’ve brought lots of friends with me who have all said they now wouldn’t go anywhere else. Services: Nail extensions, Nail painting, Nail polish changes, Nail designs, Manicure, Gel manicures, French manicures
Mia Nails Covent Garden
Raen Miles Tan
5-Star
2 months ago
I’ve been coming to Mia Nails for over a year now, and I don’t think I’ll ever stop - the customer service is fantastic, I’m always greeted with a smile. There isn’t a strong acetone smell like other nail shops. They are really polite and kind and the nails last. I’ve had Tea, Harry and Ann do nail art for me and they’re all fabulous and slay every single time! There’s a lot of choice, the studio is wonderfully decorated and I would definitely recommend this place to anyone. Services: Sculpted nails, Nail extensions, Polish removal, Nail painting, Nail designs, Nail repair, Manicure
Mia Nails Covent Garden
Guy Cornelius
5-Star
2 months ago
I cannot rave about the skill of the team here enough! I’ve been going to them for well over a year now and always loved their work and the friendly atmosphere in the salon. BUT, these last two months I had specific artwork i wanted done that was a cut above what you’d normally expect. They worked with me to find the exact thing I wanted and then executed it perfectly. The attached images are a set of Studio Ghibli nails and a set of Nightmare Before Christmas nails…HAND PAINTED. Not stickers or transfers. Each one painted onto my natural nails entirely by hand. I could keep on about how great they are but just look at the pictures and see for yourself! Services: Nail painting, Nail designs, Manicure, Gel manicures
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Overall Rating

TrustScore®
A+
A
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Trustguide®
Overall Rating
4.4
/5
152
reviews
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About Mia Nails Covent Garden

Nail Salons

Welcome to Mia Nails, a beautiful boutique talon salon in Covent Garden where classic and Shellac Manicures and Pedicures, as well as extensions, can be enjoyed.Choose from a wide collection of colours from brands like CND Shellac, OPI Gel , Opi and Essie.

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