The reputation of Mango Tree appears to be a juxtaposition of high expectations based on its history and varied contemporary experiences. While long-time patrons remain enamoured with its authentic Thai food and the overall dining experience, new customers and returning ones have shared mixed feelings. The Thai cuisine is celebrated for its authenticity and presentation with specific praise for the set menu value and generous portions. However, several reviewers express disappointment in recent visits, citing concerns over the quality of certain dishes not living up to their previous standards. Complaints also extend to the restaurant's atmosphere, with mentions of it feeling cold or unwelcoming, and issues with the volume of the music. Service is generally commended for its professionalism, with staff attentiveness highlighted as a positive aspect. The encounter with incorrect orders, such as receiving an alcoholic drink instead of a non-alcoholic one, represents a rare service misstep. Customer feedback also suggests the restaurant's physical layout and serving logistics might not suit all dining contexts, such as business lunches, where practicality for sharing dishes is important.
Yes, Mango Tree caters to various dietary needs, including severe nut allergies, and offers set menus that can accommodate these requirements.
The restaurant's ambiance is enhanced by its decor, but there have been instances where the music level was considered too loud by some guests. However, Mango Tree staff have been responsive to requests for lowering the volume.
While Mango Tree offers a dining experience that many find suitable for personal visits, the logistics of sharing plates for large business lunches may not be ideal due to the size and weight of the plates and the impracticality for larger groups without rotating tables.
An innovative take on classic, regional Thai dishes in large, contemporary dining room.
