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As of Apr 10, 2024, 2260 customers have reviewed this business and rated it 4.5 Star out of 5. The following report provides an in-depth analysis of customer reviews collected.

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Zaap Thai Street Food's customer reviews analysis

Zaap Thai Street Food Leeds receives generally positive feedback demonstrating a strong company reputation and indicating a positive overall customer experience. Customers consistently mention a vibrant and buzzing atmosphere that resembles Thai street food settings, suggesting an authentic ambience. Service appears to be efficient and accommodating, with multiple reviews highlighting speed and friendliness of staff even during busy hours. The food is frequently described as delicious and well-presented, with some noting the availability of vegan and allergy-friendly options. However, there are isolated incidents of dissatisfaction with taste and menu readability that can marginally impact the overall perception.

Positive Feedback

Key positive aspects from the customer feedback include a consistently reported excellent service, with staff described as 'lovely', 'welcoming', 'incredibly hardworking', 'exceptionally friendly and polite', and 'helpful'. The authenticity of the atmosphere is another standout feature, with many customers feeling that the environment mirrors the vibe of Bangkok's street food scene. The efficiency of the food service is also noted, with meals often arriving within a short span of time. Moreover, the variety of the menu is praised, particularly the vegan and plant-based options, as well as the restaurant's sensitivity to dietary restrictions and allergies, fostering inclusivity and trust among diners.

Concerns and Threads

Despite the numerous positive reviews, there are distinct negative aspects noted by customers. Part of the feedback points to dissatisfaction with some food items, mentioning that certain dishes were disappointing in terms of taste, such as a watery seafood curry, chewy squid, and an unpalatable roast pork. The complexity and difficult-to-read menu can detract from the customer experience, potentially leading to confusion or incorrect orders. These instances, although relatively few, suggest that there is room for improvement in maintaining consistency in the culinary quality and in enhancing menu legibility.

Frequently asked questions about Zaap Thai Street Food

Is Zaap Thai Street Food Leeds accommodating of dietary restrictions and allergies?

Yes, Zaap Thai Street Food is noted for offering vegan-friendly alternatives and being attentive to dietary restrictions and allergies, frequently querying customers to ensure food safety.

Can I visit Zaap Thai Street Food Leeds without a reservation?

Yes, walk-ins are welcome and customers report a relatively short waiting time, even during busy periods, but securing a reservation is recommended to avoid potential waits.

Is the food at Zaap Thai Street Food authentic and does the restaurant provide a good ambience?

Customers overwhelmingly affirm the authenticity of the food and the atmosphere at Zaap Thai, equating it to the vibrant experience of street food in Thailand.

Recent customer reviews and testimonials for Zaap Thai Street Food

Ploy T.

5-Star

5 days ago

I had dinner with my boyfriend today and everything was so amazing. I had stir-fried morning glory with crispy pork, the pad see eiw with beef, spicy noodles soup, and Thai iced tea. The service there was very lovely :D

Josh O'Neill

5-Star

a month ago

Buzzing atmosphere. Went at about 6pm on a Saturday and without reservation only had to wait about 10 mins for 4 of us. Food was great, nice drinks and good value.

Dipesh Patel

5-Star

3 weeks ago

I had a takeaway for vegan pad Thai noodles with tofu as plant based protein. The service was pretty quick. The hospitality was welcoming and as this was my first time trying new cuisine, they were happy to find me the right dish of what I was looking for. Plenty of vegan alternatives for mock meat ranging from prawn to chicken. Dietary restrictions: Vegan friendly alternatives

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Zaap Thai Street Food Reviews Summary

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Featured review

Zaap Thai Street Food's customer reviews analysis

Positive Feedback

Concerns and Threads

Frequently asked questions about Zaap Thai Street Food

Is Zaap Thai Street Food Leeds accommodating of dietary restrictions and allergies?

Can I visit Zaap Thai Street Food Leeds without a reservation?

Is the food at Zaap Thai Street Food authentic and does the restaurant provide a good ambience?

Recent customer reviews and testimonials for Zaap Thai Street Food

Satisfaction Score

Overall Rating

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