Image Nails & Beauty Ltd generally enjoys positive sentiments from customers, highlighting the skill and attention to detail of the staff. Clients praise the thoroughness and professionalism of the services, particularly noting the quality of the nail work. There appears to be a warm and welcoming atmosphere that comes across in the reviews, with many customers mentioning friendly staff and pleasurable conversation topics like pets and holidays. Recurring compliments include the precision of the nail technicians and the lasting quality of the treatments, such as gel manicures and spa pedicures. Despite the positive aspects, there is a notable concern regarding the demeanor of the owner, described as 'brash' and 'rude,' which has affected the overall experience for some customers. Pricing also comes into play with remarks that services might lean towards the expensive side. Nonetheless, the technical prowess of the non-owner staff seems to encourage repeat business.