Hyatt Regency San Francisco Reviews
Rated 4.4 based on 6588 Reviews
Hotels in San Francisco
5 Embarcadero Ctr, San Francisco, CA 94111, United States
Published on
March 7, 2024
Last updated
July 10, 2025
The Hyatt Regency San Francisco generally receives favorable feedback, positioning it positively in terms of overall company reputation. Guests often praise the cleanliness and comfort of the rooms, which have been noted as recently upgraded. The hotel's location is regularly highlighted as a strong point, providing proximity to the Ferry Building and public transportation, and situated in a safe, clean part of the city with walkable destinations. Customer service is another recurring theme where the hotel seems to excel, with many guests noting the accommodating and friendly nature of the staff. On the downside, there are some operational inefficiencies and amenities that fall short of expectations. The hotel bar has received criticism for its inconsistent opening hours and inexperienced staff, while some guests have expressed disappointment with the lack of in-room dining options and the overall impersonal experience in such a large establishment.
Guests have reported that room service can be inconsistent and they may experience difficulties when requesting in-room dining during busy periods, leading them to be directed to the on-site restaurant instead.
The hotel is praised for its cleanliness, unique architecture, and proximity to the Ferry Building and public transportation. Amenities such as a snack bar, and a breakfast buffet with a variety of items are available for guests.
Yes, several guests have mentioned that the rooms have been recently given a facelift and some rooms have even been upgraded.
Upmarket lodging with a 17-story atrium & modern rooms, plus sleek Californian dining & a warm bar.
