Review analysis indicates that Hutong in The Shard maintains a strong reputation for delivering an excellent culinary experience, complemented by magnificent views and a unique ambiance that blends contemporary and traditional Chinese design. The feedback recurrently highlights the high quality and artistry of the food, particularly mentioning the duck dish and the inventive cocktail menu. However, notable issues are raised concerning the service quality, with patrons expecting a higher level of finesse and attention to detail to match the premium pricing of the restaurant. There are also mixed responses regarding the vegetarian options and portion sizes, suggesting that while the food is generally appreciated, some guests find the experience may not fully justify the cost. Nonetheless, the staff's friendliness, the special touches added for celebrations, and the overall atmosphere contribute strongly to the establishment's appeal.
Customer evaluations of Hutong are predominantly positive, showcasing the restaurant's strengths in several key areas. The ambiance and mesmerizing views of London stand out as significant attractions, elevating the dining experience. Patrons commend the quality of dishes, such as the renowned duck, which is frequently praised for its taste and presentation. The imaginative cocktail offerings and the celebratory acknowledgments, such as birthday candles, are thoughtful touches that enrich the overall experience. Furthermore, positive feedback encompasses the attentive nature of certain staff members and the readiness of the kitchen to handle more extensive bookings without compromising on the quality or quantity of food served.
Despite the high praise for the culinary creations and ambiance, Hutong's reputation faces criticisms mainly concerning the service and cost-effectiveness. Some patrons express disappointment in the lack of detail and finesse in service, considering the restaurant's high-end price point. Reports of hasty and inattentive service, including difficulties in getting staff attention and reminders about table time limits, contribute to a lessened dining experience for some. Additionally, the limited vegetarian options and the size to cost ratio of certain dishes, particularly the prawn dish, are points of dissatisfaction. These customer service and value for money issues, along with occasional dissatisfaction with cutlery, appear recurrent in the customer feedback.
Hutong provides an enchanting dining atmosphere with a blend of modern and traditional Chinese elements. The restaurant is located in The Shard and offers panoramic views of the London skyline, adding a unique visual experience to your meal.
While Hutong has vegetarian options available, the selection is limited, mostly tofu based, and may not cater to all preferences. It's advisable to review the menu in advance or contact the restaurant to discuss dietary requirements.
Yes, Hutong is known to provide special touches for celebrations such as birthdays and anniversaries. The staff may include candles with desserts and offer seating with preferred views to enhance the celebratory experience.
Upscale spot with lanterns, silk curtains and city views, serving dim sum and northern Chinese fare.
