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Tattu Reviews Summary

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Chinese Restaurants | Manchester

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3 Hardman Square, Gartside St, Manchester M3 3EB

Trustguide Rating

TrustScore®
A+
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F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Tattu?

As of Mar 27, 2024, 2293 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Tattu's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 27, 2024
Last updated
March 27, 2024

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Tattu's customer reviews analysis

Tattu Manchester's reputation benefits from its vibrant atmosphere, attentive service, and culinary quality as per the recent customer reviews. The ambiance and vibe of the restaurant are consistently praised, and the staff members, including Iryna, Devon, Philipp, Tibor, Edwin, and Andrew, are frequently mentioned for their attentiveness, excellent recommendations, and courteous demeanor, which enhance the dining experience. The particular compliments on menu tasting, the Emperor’s set menu, presentation, and intentional kid-friendliness indicate the establishment successfully caters to varied tastes and requirements. Conversely, there are mixed feelings about the food's flavor, portion sizes, and perceived value for money, with one instance highlighting a letdown in this regard. Service speed during less busy times is occasionally mentioned as a point of dissatisfaction, showing room for improvement. However, overall, the positive experiences appear to dominate the narrative, suggesting a strong standing of Tattu Manchester amongst diners seeking a memorable culinary experience.

Positive Feedback

Key positive aspects resounding from Tattu Manchester reviews are the establishment's atmosphere, service, and quality of food. Customers express great satisfaction with the remarkable setting and music, contributing to a great vibe that is well-suited for special occasions. The staff's service quality is a highlight, with particular accolades directed at team members who display exceptional attentiveness, uphold friendliness, and offer valuable menu insights, ensuring that guests' needs are met promptly. The Emperor’s set menu comes up as a favorable choice, and the ability to accommodate dietary restrictions seamlessly is appreciated. Moreover, the establishment's attentiveness to children and the proactive approach by the staff to enhance the customer experience are mentioned as commendable. The menu variety, presentation of dishes, and thoughtful recommendations indicate that Tattu Manchester excels in creating a positive and enjoyable dining atmosphere, justifying repeat visits.

Concerns and Threads

While many aspects of Tattu Manchester are celebrated, there are areas where negative feedback emerges. One notable point of contention for some guests is the food portion sizes and the flavor imparted in the dishes, igniting concerns about the value for money, especially given the premium pricing. There have been reports of dissatisfaction with long wait times for service, including clearing tables even during non-peak hours, potentially disrupting the dining experience. Challenges with the initial accommodation of a family with a toddler suggest occasional lapses in service efficiency. Though such incidents seem sparse, they spotlight the significance of consistency in high-quality service and culinary execution, indicating that management's attention to these complaints could further enhance the overall customer satisfaction.

Frequently asked questions about Tattu

Is Tattu Manchester suitable for special occasions?

Yes, Tattu Manchester is frequently praised for its vibrant ambiance and attentive service, making it a popular choice for special occasions such as anniversaries, birthdays, and Valentine's meals.

Does the restaurant accommodate dietary requirements?

Staff at Tattu Manchester are noted for their willingness to help with menu choices based on dietary restrictions, and there are options available like the Emperor’s set menu which can be adjusted for non-beef eaters.

Is Tattu Manchester considered a kid-friendly establishment?

Yes, Tattu Manchester is considered kid-friendly. They provide high chairs for young guests, and the staff is commended for their intentional efforts, like offering appropriate cutlery for children.

Recent customer reviews and testimonials for Tattu

Tattu
petar gemovic
5-Star
a month ago
I took my partner here for a late valentine’s meal and it was absolutely incredible. The setting is amazing, the music is great, the whole place has a great vibe. Our waitress Iryna was incredibly attentive, our drinks were never empty, her recommendations were fantastic, and she always had a smile on her face. Shes a credit to the establishment. The food was superb and honestly the tasting menu is superb its great value for money, the selection of red wines is also very good.
Tattu
ebs
5-Star
a week ago
We went here for an anniversary (Monday evening) and whilst the drinks were nice the food was a let down. You pay a lot of money just for the portion size not to equate and not have a good amount of flavour/seasoning. Service was just okay it did take a long time for the table to be cleared considering the restaurant wasn’t that busy.
Tattu
Dunice Enahoro
5-Star
6 days ago
A little delay getting settled with a toddler chair, but it’s okay. The waiter was kind and detailed. The host that checked our reservation downstairs was extremely pleasant. Kid-friendliness: I had to check their policy repeatedly to be certain that it was kid-friendly. In fact, they had a high chair for my 2 year old and even offered her a spoon for her meal (quite intentional and careful). Love it
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Tattu's customers had a positive experience.

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Tattu

Overall Rating

TrustScore®
A+
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D
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Verified by
Trustguide®
Overall Rating
4.4
/5
2293
reviews
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About Tattu

Chinese Restaurants
Modern Chinese cuisine and cocktails in sophisticated, dark wood bar/restaurant with carved screens.
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