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Mans Market Reviews Summary

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Chinese Restaurants | Leeds

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Unit F, West Point, Wellington St, Leeds LS1 4JJ

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Mans Market?

As of Apr 11, 2024, 850 customers have reviewed this business and rated it 4.2 Star out of 5. Trustguide conducted an in-depth analysis of Mans Market's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
April 11, 2024
Last updated
April 11, 2024

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Mans Market's customer reviews analysis

Mans Market seems to present a dichotomous dining experience, based on the customer reviews analyzed. On the one hand, many customers appreciate the welcoming atmosphere, unique dining concept, and the food's authenticity and taste. The environment is appreciated for its vibe and decoration, and the staff receive praise for their attentiveness and providing good service, with specific compliments to individual staff members for exceptional service. In contrast, there are consistent complaints regarding portion sizes and some experiences of rude staff behavior. There appear to be issues with matching the ambiance to customer expectations, as it is not always perceived as family-friendly due to the hen do venue atmosphere. Prices also draw mixed responses with some diners finding them fair while others deem the restaurant overpriced for the portion sizes provided. These divergent experiences create a complex picture of Mans Market's reputation that suggests variability in customer satisfaction.

Positive Feedback

The positive aspects of Mans Market as highlighted by customer feedback include the engaging and enjoyable environment, with a special mention of its 'dynamic decorations' and the unique ordering process which adds an element of fun to the dining experience. The quality of food generally receives commendation for its flavor, particularly bespoke adjustments to dishes such as spice levels being met with customer approval. The establishment’s halal menu options represent a considerate provision for dietary restrictions. Moreover, several customers note excellent service, singling out staff members for their outstanding hospitality, responsiveness, and for creating a welcoming atmosphere for solo diners as well as groups.

Concerns and Threads

Conversely, key negatives gleaned from customer feedback focus on two main areas: service and atmosphere. Instances of staff being described as 'rude' and 'blunt' indicate a variability in service quality, potentially affecting repeat patronage. Additional grievances include long wait times for service and overlooked orders. The venue's ambiance, while often praised, also disappoints some due to its proclivity for hosting rowdy, bottomless brunches that are unsuitable for families, leading to uncomfortable dining experiences. Concerns regarding the size and value of food portions emerge, with some diners expressing that the portion sizes do not justify the prices, alongside comments on cleanliness issues such as untidy restrooms.

Frequently asked questions about Mans Market

Is Mans Market suitable for dining with children?

Mans Market may host a lively atmosphere due to bottomless brunches and social gatherings, which may not always be ideal for children, particularly during the evenings. Prospective diners with families should consider the time and day of their visit or contact the restaurant for guidance on family-friendly dining times.

Does Mans Market accommodate special dietary needs?

Yes, Mans Market offers halal menu options and indicates a willingness to adjust dishes for specific dietary requirements upon request. It is advisable for customers with particular dietary needs to consult with the staff before ordering.

Are the food portions at Mans Market value for money?

Opinions on the value proposition offered by Mans Market vary among customers. Some find the sizes satisfactory and prices fair, while others feel that the portions are small relative to the price. Potential customers should consider their appetite and budget preferences when deciding to dine here.

Recent customer reviews and testimonials for Mans Market

Mans Market
Anisah Hussain
5-Star
3 weeks ago
From the moment I walked in Simon provided excellent customer service throughout my time dining here at Mans Market. Great vibe in the place too and fun way of ordering (I’ll let you find out for yourselves!) I didn’t feel nervous at all dining solo here as I was made to feel so welcome by everyone. Food wise I asked for my curry to be made a little spicy and this was made spot on, exactly how I wanted it and was full of flavour and different spices. Decent price, fast efficient service (only waited 10 mins max) Halal menu available (brilliant and not available anywhere else I have seen). Made fresh which you could tell, absolutely amazing place to dine and I’d highly recommend a visit! And Simon deserves a raise he’s brilliant! 😉 Worth the trip from Wolverhampton and will definitely visit again Dietary restrictions: Halal menu available! variety of choice to cater specific diets just ask!
Mans Market
katie carruthers
5-Star
3 weeks ago
I went here for lunch in March 2024. I had previously visited with a friend in 2023, and thought the food was overpriced and tasted vinegary. However, I came back to give it another chance. The food was okay, not the best Chinese food I’ve ever had but it was okay. However, the staff I found to be quite rude. They spoke to us very abruptly, and at the end of the meal, avoided bringing us the bill for what felt like a long time. We eventually had to approach a member of staff, after he avoided making eye contact with us, even after we hung up our sign, explicitly saying we wanted to go. The male staff member spoke to us very bluntly, and was not friendly in the slightest. I would not return to this restaurant, due to the rudeness of the staff, and the long waiting times. They also forgot to bring out food that other people on my table had ordered, and weren’t particularly apologetic about forgetting it. 👎
Mans Market
KE123
5-Star
a month ago
This was an awful experience and I'm writing this to make others aware that this is a hen do venue NOT a child/family friendly restaurant. We wanted a nice evening meal for my birthday celebration and the menu sounded great on the website. There was no indication of the type of place it is. First we waited in a bar area which quickly filled with very drunk women but I reassured my kids that we would be away from the drunk people once we were seated at our table. Unfortunately when we were taken to our table we realised the entire place was filled with parties of very drunk people and the music was blaring. It was so loud I couldn't hear what the waitress was saying to me. The table was also only suitable for 2 people and so if we had stayed for food I have no idea where they would have put it as we usually get dishes to share. The behaviour of the people near us was pretty typical very drunk girls on a hen do behaviour but not what you want your kids exposed to. My assumption has always been that brunches happen late morning and there would be a time limit but they offer bottomless brunches until the evening so the hen do vibe is what they are going for and what probably makes them the most money. Knowing this we will obviously never return. I can't comment on the food as we left as soon as we could as our kids were getting upset by what they were hearing/seeing.
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Mans Market's customers had a positive experience.

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Mans Market

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.2
/5
850
reviews
Excellent
Good
Average
Fair
Poor
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About Mans Market

Chinese Restaurants
Airy, industrial-hip space offers classic & modern takes on Chinese cuisine plus cocktails.
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