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Lychee Oriental Reviews Summary

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Chinese Restaurants | Glasgow

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59 Mitchell St, Glasgow G1 3LN

Trustguide Rating

TrustScore®
A+
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F
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This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Lychee Oriental?

As of Mar 23, 2024, 1007 customers have reviewed this business and rated it 4.4 Star out of 5. Trustguide conducted an in-depth analysis of Lychee Oriental's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

This report was generated using data from publicly available review platforms. To learn more about verification and authentication of reviews, please visit the respective review platform. View source

Created by
Trustguide
Published on
March 23, 2024
Last updated
March 23, 2024

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Lychee Oriental's customer reviews analysis

The overall reputation of Lychee Oriental appears to be generally positive, with many customers praising the quality of the food, the restaurant's attention to dietary restrictions, the ambiance, and the service. A standout feature highlighted by consumers is the array of gluten-free options, ensuring that those with specific dietary needs are catered to with serious consideration. The ambiance of the place is often described as suitable for a variety of occasions, ranging from date nights to family dinners. The promptness and friendliness of the service are also frequently commended. Despite these positive experiences, some patrons note a lack of certain expected flavors—for instance, the spiciness frequently associated with Chinese cuisine. The vegetarian options are perceived as limited, depending on the flexibility of the serving staff. Concerning value, opinions are mixed: some regard the restaurant as a place offering good value for money, while others find the portion sizes small relative to the prices charged. An additional point of discontent among some customers is the rushed dining experience during busy times, with reports of pressure to vacate tables and less-than-relaxing encounters with the staff.

Positive Feedback

Positive feedback for Lychee Oriental demonstrates a number of significant high points. The restaurant provides a gluten-free menu, meeting the needs of customers with dietary restrictions. The cozy, dimly lit atmosphere garners appreciation, deemed ideal for various social gatherings. The quality of food is broadly acclaimed as authentic and high-standard, with some unique menu options and cocktails enhancing the dining experience. Customers also highlight the efficient service and the hospitable demeanor of the serving staff, a contributing factor to the restaurant's commendable reputation. Furthermore, Lychee Oriental's cleanliness and inviting aura are regularly noted, earning it the title of one of the best Chinese restaurants in Glasgow by several patrons. The dessert menu receives particular praise for its generous portions and delectable offerings.

Concerns and Threads

Analyzing negative customer feedback for Lychee Oriental reveals some areas of concern. Though the restaurant is generally celebrated for its food quality, some customers find the menu lacking in spiciness and the portion sizes small considering the pricing, which slightly diminishes the perceived value. There are limited vegetarian options available, and the potential to customize dishes is inconsistent, dependent upon server discretion. Service, while often efficient, has been described as overly rushed, particularly during peak times, resulting in stressed patrons and staff alike. This detracts from the dining experience, with reports of customers feeling hurried to finish their meals and leave within a stringent timeframe. The impact of this rushed atmosphere has been severe enough for some guests to reconsider patronizing the establishment despite the culinary merits.

Frequently asked questions about Lychee Oriental

Does Lychee Oriental cater to special dietary requirements?

Yes, Lychee Oriental offers a separate gluten-free menu and takes allergies very seriously, ensuring that dietary needs are accommodated.

Is it necessary to make a reservation for dining at Lychee Oriental?

Yes, reservations are highly recommended, especially on weekends, as the restaurant can become particularly busy.

Does Lychee Oriental offer vegetarian options?

The restaurant has a limited number of vegetarian dishes available, and the possibility for customization may vary depending on the server.

Recent customer reviews and testimonials for Lychee Oriental

Lychee Oriental
Luce
5-Star
3 months ago
A great dining experience. They had a separate gluten free menu which was great and took the allergy in our company very seriously. the food was incredible - I highly recommend the lychee daiquiri! Dietary restrictions: Gluten free menu available, everything GF seemed to prepared separately
Lychee Oriental
Nikita Sinha
5-Star
7 months ago
Loved the dimly lit atmosphere and the vibes. Perfect for date night/family night/friends gathering. Patient, friendly servers. Free prawn crackers for munching. Palette was missing a certain spice, which I was looking forward to in a Chinese restaurant. Though they were authentic dishes and consisted of all ingredients, a tingling spicy flavour was missing. Great desserts though - good portion sizes. Everything on the dessert menu was yummy! Vegetarian options: Not many vegetarian dishes and possibility of customisation depends upon what server you get.
Lychee Oriental
Djeus Wong
5-Star
3 months ago
Have been here a few times, the service is always prompt and friendly, the food authentic and top quality. Cosy, inviting and clean place. Definitely one of the best Chinese restaurants in Glasgow. Reservation recommended during weekend. 👍🏼
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Lychee Oriental's customers had a positive experience.

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Lychee Oriental

Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.4
/5
1007
reviews
Excellent
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Poor
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About Lychee Oriental

Chinese Restaurants
Classic Chinese dishes in a sleek contemporary restaurant with dark wood tables and banquettes.
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