Mr. Chilli Chinese Restaurant appears to be a well-regarded establishment among some patrons, particularly for those seeking an authentic Chinese culinary experience in Liverpool. Customers repeatedly commend the restaurant for its authentic Sichuan dishes, specifically highlighting the spicy fish '水煮魚', '回鍋肉' with wok hay, and Gong Bao chicken, which is described as comparable to dishes served in Beijing. The all-you-can-eat hot pot with customizable broth also stands out as a favorite with praises for its generous portions and fair pricing strategy. A recurrent mention of value is noted, describing the offerings as cost-effective considering the quantity and authenticity of food. However, it's important to consider recent feedback indicating possible changes post-lockdown, including a shift in staff attitude and concerns about over-seasoning. This dichotomy suggests a variance in customer experiences that may influence the overall perception of the restaurant's reputation.
Positive feedback for Mr. Chilli Chinese Restaurant is rooted in its authenticity and value for money. Patrons frequently laud dishes such as the spicy fish '水煮魚' and '回鍋肉', applauding their genuine Sichuan flavor and ample portions. The all-you-can-eat hot pot experience is particularly appreciated for its customizability and the sheer volume of food provided. With pricing deemed reasonable and portions described as 'massive', the restaurant is positioned as an economical choice that doesn't compromise on the authenticity or taste of traditional Chinese cuisine. Regular patrons endorse the consistency of the food quality over multiple visits, further solidifying the restaurant's reputation for reliably good dining experiences. An overall sentiment of satisfaction is evident amongst diners who value traditional Chinese flavors and generous serving sizes.
Despite numerous positive reviews, Mr. Chilli Chinese Restaurant faces criticism primarily concerning service and post-pandemic changes. Some customers report instances of unprofessional behavior from the staff, including rudeness and inattentiveness, which detracts from the dining experience. Complaints about the inability or unwillingness to accommodate requests such as bill splitting also emerge as a concern. Furthermore, a decline in the friendliness of staff and an increase in the saltiness of food are mentioned as recent developments, possibly associated with changes in ownership. While the food receives praise for authenticity, some customers find it either standard for the local area or below average in terms of flavor, particularly with the hotpot being characterized as lacking spice and being overpriced given the quality. These negative aspects could potentially overshadow the restaurant's culinary strengths, impacting its overall appeal to prospective customers.
Customers highly recommend the spicy fish '水煮魚', '回鍋肉', and Gong Bao chicken for their authentic Sichuan flavor, and the all-you-can-eat hot pot for its customization and generous portions.
Some reviews indicate issues with staff service, including rudeness and lack of attentiveness. There are also mentions of difficulty accommodating requests such as bill splitting.
Many reviews suggest that the restaurant offers reasonable prices for the amount and authenticity of the food, with the all-you-can-eat hot pot being highlighted as a particularly good value offering.
An extensive menu of classic Chinese dishes in a relaxed setting with Asian interior details.
