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Fonehouse Forest Gate

Fonehouse Forest Gate Reviews Summary

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Mobile Phone Shops | London

56 Upton Ln, London E7 9LN

Trustguide Rating

TrustScore®
A+
A
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C
D
F
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Trustguide®

This rating reflects Trustguide's opinion about the organization's customer feedback published on review platforms.

What do customers say about Fonehouse Forest Gate?

As of Mar 13, 2024, 244 customers have reviewed this business and rated it 4.9 Star out of 5. Trustguide conducted an in-depth analysis of Fonehouse Forest Gate's publicly available reviews, carefully extracting sentiment phrases to help users understand customer experiences.

About this report

This report was produced by Trustguide on Mar 13, 2024, based on a randomly selected set of publicly available reviews, sorted by relevance. Trustguide uses Natural Language Processing to analyze the data set and produces unbiased and objective review summaries. See source

Created by
Trustguide
Published on
January 23, 2024
Last updated
March 13, 2024
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Satisfaction Score

Based on the set of reviews used to generate this report, it appears that of Fonehouse Forest Gate's customers had a positive experience.

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Fonehouse Forest Gate

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Fonehouse Forest Gate's customer reviews analysis

Analyzing the customer reviews for Fonehouse Forest Gate reveals a highly positive reputation, particularly for an individual named Mos. Reviewers consistently mention tailored, cost-effective deals and a deep understanding of customer needs. Mos' expertise in service provision and ability to help customers save money while getting better contract terms are frequently commended. The company's customer service approach, encompassing reliability, promptness, and a personalized touch, is appreciated. Cleanliness of the store and the ability to compare deals with different networks also contribute to the establishment's positive reputation. There appear to be no significant reported downsides, indicating a strong customer satisfaction trend with the overall experience at Fonehouse Forest Gate.

Positive Feedback

The positive facets of Fonehouse Forest Gate as evidenced by customer feedback are primarily centered around exceptional customer service, with particular accolades directed at a staff member named Mos. Customers have highlighted the tailored advice that takes into account individual usage and budgetary constraints, leading to high-value deals and cost savings. The additional benefits of receiving help with data transfers, obtaining free accessories, and the thorough assistance provided even after switching networks are seen as markers of exemplary service. The physical store's ambiance, described as clean and beautiful, adds to a welcoming customer experience. Staff knowledgeability and the efficient handling of upgrades further strengthen the company's positive image.

Concerns and Threads

While the provided customer reviews for Fonehouse Forest Gate overwhelmingly reflect positive experiences, there is a lack of negative feedback in the data set provided. The absence of critical reviews could indicate a consistent level of high-quality service; however, without negative comments, it is difficult to identify areas of potential improvement for the business. The data does not present any recurring issues, customer grievances, or dissatisfaction, thereby not offering a balance of perspectives for prospective customers. This skews the overall impression towards the positive, potentially overlooking any occasional or minor inconveniences that have not been reported in the given reviews.

Frequently asked questions about Fonehouse Forest Gate

Can I get a personalized deal that fits my usage and budget at Fonehouse Forest Gate?

Yes, based on customer reviews, staff at Fonehouse Forest Gate, particularly an employee named Mos, are known for providing highly personalized and budget-friendly deals that cater to individual needs and preferences.

Will I receive assistance with transferring data and setting up my new phone?

Absolutely, customers have reported receiving very prompt service, including data transfer assistance and the provision of free accessories with certain deals.

Is it worth visiting Fonehouse Forest Gate for mobile network advice and comparison?

Yes, customers have found value in visiting Fonehouse Forest Gate for advice, with staff like Mos providing comprehensive comparison charts to help customers understand potential savings across different networks and deals.

Recent customer reviews and testimonials for Fonehouse Forest Gate

Fonehouse Forest Gate
Salih Mohammed
5-Star
2 years ago
I am upgrading here since 1998. As always a great service from forest gate fonehouse. Speak to Mos, he knows his stuffs. This time Mos helped me to reduce the line rental and I got extra data for the same amount. Definitely recommended
Fonehouse Forest Gate
MUHAMMED MIAH
5-Star
a year ago
I like this store.Very decent staffs. Got a good deal on a phone contract.
Fonehouse Forest Gate
Joan Boyce
5-Star
2 years ago
I love the services of this store. Very reliable. Good work ethics. Simple but very helpful. Took 2 new lines out and very happy with the deal. Very highly recommended. Thanks to Mos and his assistant. X
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Overall Rating

TrustScore®
A+
A
B
C
D
F
Verified by
Trustguide®
Overall Rating
4.9
/5
244
reviews
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Poor
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About Fonehouse Forest Gate

Mobile Phone Shops

Independent chain retailer of mobile phones & tablets, plus data plans from multiple providers.

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